Marshall Kilmer
New Smyrna Beach
Summary
Dedicated professional with a proven track record in security operations, adept at implementing innovative strategies to reduce theft and enhance asset protection. Committed to maximizing operational efficiency and customer satisfaction, achieving a 95% on-time service rate while maintaining a secure environment for all.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Police Officer
City of Port Orange
Port Orange
08.2025 - Current
- Responded to emergency calls, coordinating dispatch of units for critical incidents.
- Enforced laws and regulations, ensuring public safety and order in community.
- Prepared detailed reports on incidents and arrests, documenting administrative tasks for accurate record-keeping.
Asset Protection Team Leader
Target
12.2024 - 08.2025
- Controlled reduction of loss inventory by protecting company assets.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Built cross-functional relationships with business partners to reduce losses.
- Participated in securing special projects to aid division with better practice delivery.
- Wrote reports for internal and external crime, burglary, or theft.
Security Specialist
Target
07.2023 - 12.2024
- Pioneered advanced security strategies, reducing theft at Target by enhancing system efficiency.
- Implemented innovative security measures to solve recurring theft issues.
- Utilized surveillance systems and security protocols to enhance overall security operations.
- Secured environment for customers and employees at Target through effective safety measures.
- Welcomed guests professionally while prioritizing safety and fostering a secure atmosphere.
Remodel Associate
Target
12.2022 - 07.2023
- Coordinated store remodeling operations at Target, enhancing layout and design.
- Utilized various remodeling tools and equipment to execute tasks effectively.
- Innovatively solved layout challenges to optimize space use.
- Directly contributed to store aesthetics and functionality.
- Handled transportation of materials between loading dock and store, ensuring timely availability for remodeling projects.
Curbside Pickup Associate
Sam's Club
11.2021 - 12.2022
- Managed curbside pickup operations at Sam's Club, enhancing customer service through efficient coordination.
- Achieved a 95% on-time pickup rate, exceeding company targets.
- Resolved logistical challenges, ensuring timely and accurate order fulfillment to meet customer expectations.
- Eager to apply analytical skills to tackle complex problems, ensuring timely project delivery.
- Developed and implemented strategies that increased customer satisfaction and engagement, fostering loyalty.
Curbside Pickup Associate
Walmart
02.2021 - 12.2022
- Coordinated customer orders for curbside pickup at Walmart, ensuring timely and accurate fulfillment.
- Fostered a positive customer environment, encouraging repeat business through attentive service.
- Collaborated with team members to streamline operations and enhance service delivery.
- Leveraged innovative solutions to enhance customer satisfaction.
Education
Bachelor's Degree - Legal Studies and Criminology
University of Central Florida
Orlando, FL08-2027
AA - Computer Engineering Focused
Daytona State College
Daytona Beach, FL08-2027
Skills
- Criminal investigation
- Investigative techniques
- Community policing
- Patrol procedures
- Public safety
- Communication
- Conflict resolution
- Risk assessment
- Critical thinking
- Operations management
- Strategic planning
- Time management
- Collaboration
- Teamwork
- Customer service
- Customer service
Languages
English
Certification
- FDLE Certification
Timeline
Police Officer
City of Port Orange
08.2025 - Current
Asset Protection Team Leader
Target
12.2024 - 08.2025
Security Specialist
Target
07.2023 - 12.2024
Remodel Associate
Target
12.2022 - 07.2023
Curbside Pickup Associate
Sam's Club
11.2021 - 12.2022
Curbside Pickup Associate
Walmart
02.2021 - 12.2022
Bachelor's Degree - Legal Studies and Criminology
University of Central Florida
AA - Computer Engineering Focused
Daytona State College