Marshall Sorenson

• Boosted user engagement by implementing Coveo Search features using cloud-based dashboard to drive previously-unseen analytical insights into customer search interactions
• Revitalized website UX using latest Sitecore accelerator framework techniques coupled with enterprise-grade C# .NET design patterns to ensure 10% faster page speed and improved reliability
• Streamlined user login experience by integrating external OAuth 2.0 provider and .NET Core APIs to simulate single sign-on experience for over 5 previously- separate tenant logins
• Directly increased user conversions by 6% through architecting multiple reusable React-based forms allowing insurance customers to shop for Medica healthcare plans

• Enhanced customer website usage by supervising a 10-person team in distributing a self-contained Angular application for identifying suitable doctors across more than 8 healthcare tenants within the enterprise
• Unified critical healthcare provider management functions into portable and framework that reduced organizational overhead by nearly $80,000 per year
• Guaranteed successful enterprise adoption by building accurate, developer-focused documentation

• Devised primary Sitecore components that simplified overall content management and offered ease of use for content authors
• Created Azure-based procedures for system monitoring, recovery, backup and optimization for 100% of application features
• Recommended technology upgrades and complementary products to improve client security
• Orchestrated monthly efficient large-scale software deployments using a zero-downtime strategy to reduce after-hours workloads

• Architected website re-platform and engineered the majority of content components, search functions, and navigation
• Conversed closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications
• Reviewed C# code and worked with development teams to correct problems, run test scenarios and prepare for deployment

Launched new website features supported by proprietary front-end framework to allow for updated UX and greater client-side content control

• Collaborated with domain experts to understand and characterize products and identify problematic issues
• Worked with project managers, developers, quality assurance and customers to resolve technical issues
• Authored development progress reports informing internal personnel and external stakeholders of project milestones

• Simplified quality assurance test workflow for browser and accessibility compatibility to ensure legal compliance for energy company billing functions
• Documented technical workflows and knowledge in private wiki for education of newly onboarded employees
• Participated in software field testing to verify in-situ performance of developed projects

• Engineered internal use application using Entity Framework and Knockout.js to allow employees to better assess client's preferences on office building features
• Produced high-standard database solutions to meet stability, reliability and performance metrics

• Advised four-person team conducting requirements gathering and sprint planning for hospital operating room software and data collection service Upgraded database coding triggers from ICD9 to ICD10 across all product lines two months before deadline
• Mapped specific implants to appropriate categorical options within Operating Room kiosk software environment
• Authored validation strategy for Qualified Clinical Data Registry program to prevent negative payment adjustment in 2016
• Consulted about with information security team to draft Information Systems Account Management documents for all product lines