Marshall Thompson
Manassas,VA
Summary
Motivating Operations Supervisor with extensive knowledge of leadership techniques and supervision. Dedicated to monitoring workers and cutting costs without sacrificing quality. Adept at delegating and ensuring worker safety.
Overview
17
17
years of professional experience
Work History
Terminal Operations Supervisor
A. Duie Pyle, Inc.
West Chester, PA
08.2021 - Current
- Trained, mentored and motivated employees to maximize team productivity.
- Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
- Implemented process innovations to improve overall performance and reduce labor costs.
- Evaluated invoices and shipping paperwork for accuracy and compliance.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Reduced process lags and trained team members on best practices and protocols.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Managed supply chain and monitored logistics functions for company.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Master-at-Arms
US Navy
Silverdale, WA
08.2017 - 08.2021
- Secret Clearance active.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Trained personnel in the use of electronic security systems and physical security.
- Supervised security personnel in daily operations.
- Worked directly with government contractors to ensure security systems were working properly and meeting security standards.
- Took inventory of weapons systems and attachments.
- Provided supervision for physical security of high value military assets.
Laborer
M.G. Thompson Construction Co.
Parkesburg, PA
06.2007 - 08.2017
- Maintained clean, safe working environment by removing waste from job site prior to shift completion.
- Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Used organizational skills to meet productivity requirements.
Line Cook
Applebee's Grill + Bar
Thorndale, PA
07.2012 - 05.2017
- Washed and peeled ingredients to prepare for different meals and recipes.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Cooked multiple orders simultaneously during busy periods.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Education
GED -
Coatesville Area Senior High School
Coatesville, PA06.2011
Skills
- Dispatcher
- Hazmat Technician (HazWoper)
- Certified Forklift Class V & VI Trainer
- Daily security checks
- Screening personnel
- Defensive tactics
- Firearms expertise
- Weapons handling
- Physical security procedures
- Computer operations
- Technical expertise
- Surveillance monitoring
- Decision-making
- First Aid/CPR
- People skills
- Reliable and trustworthy
- Organization
- Communication
- Adaptability
- Precision
- Hand tool operations
- Safety behaviors expertise
- Standard operating procedures understanding
- Materials handling
- Recordkeeping abilities
- Equipment maintenance
- Teambuilding
- MS Office
- Multitasking
- Leadership
- Time management
- PPE use
- Computer skills
- Food storage
- Equipment cleaning and maintenance
- Cutting and slicing techniques
- Foodservice sanitation
- Active listener
- Recipe preparation
- Highly motivated
- Cleaning and organization
- Food preparation
- Food presentation
- Punctual and honest
- Contamination control
- Team-oriented
- Effective prioritization
Timeline
Terminal Operations Supervisor
A. Duie Pyle, Inc.
08.2021 - Current
Master-at-Arms
US Navy
08.2017 - 08.2021
Line Cook
Applebee's Grill + Bar
07.2012 - 05.2017
Laborer
M.G. Thompson Construction Co.
06.2007 - 08.2017
GED -
Coatesville Area Senior High School