Marshall Williams
Business Owner/Operator
Franklin ,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Limousine Driver
Williams Prestige Transport
01.2023 - Current
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Calculated bills, issued receipts and accepted payments.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Demonstrated professionalism while interacting with event planners, hotel concierges, security personnel, and other essential contacts to coordinate smooth transportation experiences for clients.
Insurance Broker
Self Employed Services
08.2005 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Owner/Operator
Williams Fitness/dba 9Round Kickboxing
06.2016 - 01.2023
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and motivated employees to perform daily business functions.
General Manager
Fitness Industry
01.1996 - 05.2006
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Health & Life -
Sevier Insurance Training
Memphis, TN08.2005
Na - General
Jackson State Community College
Jackson, TN1994
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Sales negotiation
- Personnel Management
Timeline
Limousine Driver
Williams Prestige Transport
01.2023 - Current
Owner/Operator
Williams Fitness/dba 9Round Kickboxing
06.2016 - 01.2023
Insurance Broker
Self Employed Services
08.2005 - Current
General Manager
Fitness Industry
01.1996 - 05.2006
Health & Life -
Sevier Insurance Training
Na - General
Jackson State Community College
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