Marshana Mack
Memphis,TN
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at Amazon. Proven ability to thrive in fast-paced environments while delivering exceptional customer service. Adept at multitasking and problem-solving, I consistently meet deadlines and adapt quickly to new technologies, fostering teamwork and collaboration to achieve operational excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Teleperformance
Call Center Solutions
08.2023 - 03.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Amazon
Warehouse Associates LP
05.2022 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
DHL NIKE
Warehouse Direct
01.2019 - 04.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
William Sonoma
Warehouse Direct
11.2018 - 01.2020
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication
Education
High School Diploma -
Hamilton High School
Memphis, IN05-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities maintenance , standup lyft rider picker , packer , sort , software
Timeline
Teleperformance
Call Center Solutions
08.2023 - 03.2025
Amazon
Warehouse Associates LP
05.2022 - 11.2024
DHL NIKE
Warehouse Direct
01.2019 - 04.2022
William Sonoma
Warehouse Direct
11.2018 - 01.2020
High School Diploma -
Hamilton High School
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