Marsha Strong
Jesup,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Responsible, punctual, and productive individual when working with little to no supervision. Proficient in working in a fast paced environment and can multitask efficiently.
Overview
12
12
years of professional experience
Work History
ICU Unit Secretary
Wayne Memorial Hospital
03.2018 - Current
- Coordinated essential equipment maintenance and repairs, minimizing downtime and ensuring availability for critical care needs.
- Optimized nursing staff efficiency by promptly responding to requests for patient information and coordinating necessary paperwork.
- Streamlined ICU operations with meticulous attention to detail in managing patient documentation and charting updates.
- Collaborated with interdisciplinary teams to ensure comprehensive care for critically ill patients, improving overall outcomes.
- Assisted in monitoring vital signs and reporting any changes or concerns to the appropriate clinical staff, contributing to prompt interventions when needed.
- Provided compassionate support to families of critically ill patients during difficult times through clear communication about their loved one''s status or progressions in treatment plans.
- Assisted in training new unit secretaries on proper protocols, procedures, software applications utilized within the ICU environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Environmental Services Housekeeper
Wayne Memorial Hospital
03.2013 - 03.2018
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
Kitchen Staff Member
Wayne Memorial Hospital
09.2012 - 03.2013
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Maintained high personal grooming standards and uniform presentation.
Education
High School Diploma -
Christiana Comprehensive High School
Christiana, Jamaica06.1993
Skills
- Time management expertise
- Professionalism and Discretion
- Data entry expertise
- Customer Service
- Problem-Solving
- Collaboration and Teamwork
- Adaptable and Flexible
- Documentation and Recordkeeping
- Inventory Management
Timeline
ICU Unit Secretary
Wayne Memorial Hospital
03.2018 - Current
Environmental Services Housekeeper
Wayne Memorial Hospital
03.2013 - 03.2018
Kitchen Staff Member
Wayne Memorial Hospital
09.2012 - 03.2013
High School Diploma -
Christiana Comprehensive High School