MARSHA ALEXANDRE
Brooklyn,NY
Summary
Results-driven team player with positive attitude and passion for providing high-quality advice and guidance to students. Highly effective at analyzing data and trends to make timely, useful, and effective recommendations. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage 8+ years' experience to take on new position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Science Advisor
Laguardia Community College
Long Island City, NY
10.2023 - Current
- Help students create a long-term academic plan based on their goals, interests, and degree requirements.
- Navigated the course catalog, explained prerequisites, and guided students in choosing the right classes each semester. Assisted with registration processes and resolving any related issues.
- Using the system Degree works, conducted regular degree audits to ensure students are on track to meet graduation requirements. Identified any deficiencies or discrepancies, and recommended suitable courses or actions to address them.
- Monitored students' academic progress by reviewing their grades, attendance records, and other relevant indicators.
- Collaborated with stakeholders to identify potential academic challenges or areas for improvement and provided necessary support or referrals.
- Conducted one-on-one advising sessions with students during drop-in sessions and dedicated caseload of over 200 students, to discuss their academic goals, challenges, and concerns. Offered guidance on academic and career choices, program requirements, and resources available.
- Provided assistance and referrals to support services, such as tutoring, career counseling, disability services, or financial aid.
- Assisted orientation sessions for new students, introducing them to academic policies, campus resources, and advising services.
- Developed workshops/presentations on various academic topics; information on the candidacy process.
- Maintained accurate and confidential records of student interactions, academic plans, and relevant documentation. Updated and utilized student information systems, or advising software, to track student progress.
- Provide students with customized and comprehensive information about educational options, requirements, policies, and transfer out (T-Rex) guidance.
- Serve as a resource and Health Science liaison to staff, faculty, and administrators on student advisement issues.
- Maintained accurate and confidential records of student interactions, academic plans, and relevant documentation.
- Developed strategies/documents to assist students in the candidacy process, for increasing requirement eligibility, for applications.
- Updated and utilized student information systems or advising software (Navigate), while creating groups to track student progress.
- Compiled data and generated reports on advising activities, student outcomes, and trends.
College Success Counselor
Brooklyn Laboratory Charter School
Brooklyn, NY
07.2020 - 05.2023
- Coach over 100 students per term, identifying educational gaps, financial aid opportunities and instructing on practices to enhance visibility, leading to over $535,000 in scholarship funds
- Conducted assessments to determine progress and performance and report findings to relevant stakeholders
- Led and coordinated College preparatory events such as college visits, post-secondary fairs, early admission interviews, and college acceptance events
- Mentor 45 at-risk students per month, addressing performance needs and mental health requirements, escalating cases when appropriate, and improving well-being
- Outreach to over 150 students and communities, using social media technology (e.g.,Instagram), improving communication
- Administered and coordinated Statewide exams to broaden students college/university admissions
- Supported and developed course scheduling and documentation Coordinated and developed departmental activities that supported college and career readiness
- Used excel, Naviance and other school databases to perform data analysis that identified student issues, needs, and challenges (MTSS- Multi-tiered System of Supports)
- Assisted students with college applications, resulting in a 98% college acceptance rate for the graduating class
- Researched and stayed current on higher education programs, trends and issues that impact students and make counselor recommendations based on best practices and research
- Attended mandatory training sessions and completed online education courses.
- Attended class meetings, study sessions and events.
- Worked closely and conveyed student needs and concerns to principles, teachers and department leads. Encouraged student participation and engagement in social and academic environments
Senior Advocate Counselor/Internship Coordinator
New York City Mission Society
New York, NY
08.2015 - 07.2020
- Establish a rapport with program participants
- Assist them in identifying their educational and career goals; help them to formulate future plans
- Maintain a caseload of participants
- Advocate for in-school remediation for participants as appropriate
- Assist in the coordination and implementation of leadership development activities
- Provide individual and group workshops focusing on post-secondary, social emotional, and employability skills
- Monitor the attendance and academic progress of participants on assigned caseload and provide home visits as necessary
- Advocate for access needed participant services and care
- Conduct employability skills and work readiness activities
- Provide interpersonal and life management skills counseling
- Participate on interdisciplinary participant progress team
- Input data in multiple data bases in a timely manner
- Sit on various school teams i.e
- Attendance team, guidance team, pupil personnel Assist Students in filling out and researching scholarship opportunities
- Coordinate students in obtaining Internships in hopes of providing students with experiences to help expand their knowledge of career options.
Education
Master of Science - School Counseling
New York Institute of Technology of Interdisciplinary Studies
New York, NY01.2019
Bachelor of Science - Human Services
New York City College of Technology
Brooklyn, NY01.2015
Skills
- College Counselor: Multitasking abilities, data management - knowledge of a variety of systems: SESIS, ATS, ORS, Degree Works, CUNY First, STARS, Navigate
- Internship coordinator-developed internship sites, maintained partnerships, leadership, and supervision
- Senior Advocate Advisor/Guidance Counselor:
Social justice advocate
Culturally proficient
Conducted individual and group counseling
Familiarity with IEP's
- Health Science Advisor: Computer skills, particularly Microsoft Office Suite, Excellent interpersonal and communication skills and demonstrated ability to build rapport with students and provide effective guidance as well as the ability to listen actively, ask relevant questions, and offer empathetic support
- Team Collaboration
- Decision-Making
- Relationship Building
- Written Communication
- Presentation development
- Documentation And Reporting
- Bilingual in Haitian -Creole
Accomplishments
- Led team to achieve 98% acceptance to a college/university, earning recognition from upper management and financial reward.
- Promoted from Advocate Counselor, to Senior Advocate Counselor- Internship Coordinator in less than 12-months.
- Led team to achieve 25 new internship sites, earning recognition from upper management and financial reward.
- Created a highly effective new program that significantly impacted efficiency and improved operations.
- Collaborated with team in the development of two new orientation workshops.
- Serves as a Health Science advisor liaison
Certification
- Certified School Counselor - 2019
- Leadership and Management, Great Learning Academy - 2023
Languages
Haitian creole
Professional
References
References available upon request.
Timeline
Health Science Advisor
Laguardia Community College
10.2023 - Current
College Success Counselor
Brooklyn Laboratory Charter School
07.2020 - 05.2023
Senior Advocate Counselor/Internship Coordinator
New York City Mission Society
08.2015 - 07.2020
- Certified School Counselor - 2019
- Leadership and Management, Great Learning Academy - 2023
Master of Science - School Counseling
New York Institute of Technology of Interdisciplinary Studies
Bachelor of Science - Human Services
New York City College of Technology
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