MARSHAWN JOHNSON
Kansas City,MO
Summary
Resourceful and innovative Instructional Designer and Trainer with 9+ years of experience in e-learning and curriculum development. History of improving course strength and modernizing instruction with a fresh, forward-thinking approach to adult education. Brings an understanding of traditional and contemporary approaches, instructional strategies, and materials offerings. Offers an insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills focused on building relationships with stakeholders and assessing learning needs.
Overview
10
10
years of professional experience
Work History
Corporate Trainer
DH Pace Corporate
07.2019 - 04.2023
- Lead training development for replacement Enterprise Resource Planning (ERP) system that will be adopted across 50 markets within the U.S.
- Utilize Adult Learning Theory, ADDIE, and other methodologies to create robust, compelling course content.
- Apply various modalities to create meaningful learning experiences in Instructor-led and e-Learning training.
- Liaised with subject matter experts and department leaders to identify target audience's training needs.
- Provide onboarding support and mentoring for new trainers.
- Reviewed effectiveness of programs and proposed updates to maximize success.
LEARNING & DEVELOPMENT SPECIALIST
Marsh & McLennan
06.2018 - 07.2019
- Provide instructor-led training and creative learning activities to bolster the learning experience and knowledge retention
- Perform needs assessments to determine learning gaps and opportunities. Prepare assessment reports.
- Provide mentoring and coaching to new hires to ensure a successful transition into the job role.
- Developed and revised instructional design plans and training materials
- Provided post-training support as needed to ensure high-quality service
- Collaborate with peers and management to ensure business needs are met.
- Implemented new learning strategies depending upon employees' skill levels.
LEARNING SPECIALIST/REGIONAL SALES TRAINER
Stonemor Partners
01.2016 - 06.2018
- Provided instructor-led training and creative learning activities to strengthen the learning experience and knowledge retention.
- Performed needs assessments to determine learning gaps and opportunities. Prepared assessment reports.
Mentored and coached new hires to ensure successful transitions. - Developed and revised instructional design plans and training materials.
- Provided post-training support as needed to ensure high-quality service.
- Collaborated with peers and management to meet business needs.
- Implemented new learning strategies depending on employees' skill levels.
DISABILITY LEARNING SPECIALIST
Lincoln Financial
12.2012 - 01.2015
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Conducted 130 hours of system re-engineering technical and procedure change training to 120+ tenured employees for a new claim system
- Facilitated over 1,920+ hours of new hire content training
- Worked collaboratively with related business areas to maximize the transfer of learning
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Provided coaching and mentoring to employees.
Education
Bachelor of Science - Marketing & Management
Park University
Parkville, MO12.2007
Master of Arts - Educational Studies
University of Phoenix
Phoenix, AZ10.2015
Graduate Certificate - Instructional Design Technology
Avila University
Kansas City, MO2017
Master of Arts - Management
Avila University
Kansas City2019
Skills
- Learning Management System (LMS)
- Training Program Development
- Instructional Design
- Storyboarding
- Course Materials Development
- Learning Modalities
- Articulate Storyline
- Adult Learning Principles
- Employee Surveys
- Business Needs Analysis
Timeline
Corporate Trainer
DH Pace Corporate
07.2019 - 04.2023
LEARNING & DEVELOPMENT SPECIALIST
Marsh & McLennan
06.2018 - 07.2019
LEARNING SPECIALIST/REGIONAL SALES TRAINER
Stonemor Partners
01.2016 - 06.2018
DISABILITY LEARNING SPECIALIST
Lincoln Financial
12.2012 - 01.2015
Bachelor of Science - Marketing & Management
Park University
Master of Arts - Educational Studies
University of Phoenix
Graduate Certificate - Instructional Design Technology
Avila University
Master of Arts - Management
Avila University
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