Marshawna Burger

Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants. Managed office phone lines by checking voicemail, returning calls, and directing messages to team members. Prepared reports, invoices, letters, or medical records using word processing, spreadsheets, or other software applications. Provided excellent customer service at all times while interacting with both internal and external customers.

Complied with all designated safety policies and procedures in the work area, including using applicable protective equipment when necessary, to prevent exposure to potentially infectious agents. Followed quality control procedures, and performed accurate data entry of patient information to prepare collected specimens for testing and analysis. Reviewed patient data, prepared data reports, and signed off on releasing information requests. Completed administrative and clerical tasks to support testing staff.

Hired, trained, and evaluated personnel in sales and marketing. Communicated job expectations and trained staff to promote team building and discipline. Instructed staff on appropriately handling difficult and complicated sales. Completed profit and loss performance reports. Increased profits through effective sales training and troubleshooting profit loss areas. Organized and maintained documents, files and records.

Supervised teams in support of security and installation law and order operations. Led basic reconnaissance operations and reported enemy movements to commanding officers. Communicated urgent orders and directions effectively to team of 8 personnel. Documented and processed classified materials. Operated and maintained field communications equipment. Led fire team during infantry dismounted battle drills and situational training exercises.