Marshay D. Whitaker
Summary
To obtain a position where I can apply professional knowledge to plan, implement, supervise, and execute comprehensive programs that promote growth and development in all areas.
Overview
17
17
years of professional experience
Work History
Lead Preschool Teacher
US Army Child, Youth and School Services
Fort Myer
08.2024 - Current
- Model/Mentor Staff with accountability, positive reinforcement, and guidance
- Oversees arrival and departure of children and youth by monitoring paperwork formulated specifically for sign-in and sign-out
- Serves as a team leader alongside program staff accountable for the operation in accordance with applicable regulations
- Formulate activities which effectively engage and communicate with a diverse group of children and colleagues as well as encourages participant interests that establishes program settings which promote positive interactions with other children, youth, and adults
- Participate in NAEYC accreditation as program (preschool) lead
- Monitor the whereabouts and safety of children attending center which entails being observant of signs indicating illness, abuse or neglect and immediately reports this to appropriate personnel
- Receive recognition for serving as an exceptional team leader/ Lead Preschool Teacher with receiving $500 pay bonus for the 2nd time in my lead position
- Participate in conferences related to childcare development Quarterly (4 times a year)
- Educate 20 children for Strong Beginnings and Kindergarten by building knowledge with Social Emotional, Cognitive, Mathematics, Language, Physical, and other basic skills to build a successful foundation for school
- Provide information regarding the program standards, courses, policies, and procedures to internal and external contacts
- Accomplish specified training requirements and follow up to assure trainer is tracking work progress using IDP
Lead Preschool Teacher
US Army Child, Youth and School Services
Silver Spring, MD
05.2023 - 07.2024
- Model/Mentor Staff with accountability, positive reinforcement, and guidance
- Oversees arrival and departure of children and youth by monitoring paperwork formulated specifically for sign-in and sign-out
- Serves as a team leader alongside program staff accountable for the operation in accordance with applicable regulations
- Formulate activities which effectively engage and communicate with a diverse group of children and colleagues as well as encourages participant interests that establishes program settings which promote positive interactions with other children, youth, and adults
- Participate in NAEYC accreditation as program (preschool) lead
- Monitor the whereabouts and safety of children attending center which entails being observant of signs indicating illness, abuse or neglect and immediately reports this to appropriate personnel
- Receive recognition for serving as an exceptional team leader/ Lead Preschool Teacher with receiving $500 pay bonus for the 2nd time in my lead position
- Participate in conferences related to childcare development Quarterly (4 times a year)
- Educate 20 children for Strong Beginnings and Kindergarten by building knowledge with Social Emotional, Cognitive, Mathematics, Language, Physical, and other basic skills to build a successful foundation for school
- Provide information regarding the program standards, courses, policies, and procedures to internal and external contacts
- Accomplish specified training requirements and follow up to assure trainer is tracking work progress using IDP
Assistant Community Manager
Regency Lane Apartments
Capitol Heights, MD
02.2023 - 04.2023
- Streamlined day-to-day operations of 172 [100% Project Base] apartment homes
- Kept abreast of administrative concerns for complying with local ordinances, state and federal laws, including Fair Housing laws with appropriate personnel in achieving desired results
- Scheduled appointments/meetings for Community Manager and residents
- Created legal binding contracts/ reports with tenants by negotiating leases and collecting required security deposits at move-in
- Accountable for conducting quarterly inspections of building interior, apartment homes and curb appeal
- Worked directly with maintenance personnel to assure all buildings and apartments are up-to-code with Fire and State Regulations
- Compiled and distributed compliances correspondence to tenants regarding the status of late rent, tenant violations, annual recertifications, and community announcements
- Maintained filing system for former and new tenants
- Greeted and toured the facility with prospective tenants
- Accountable for maintaining in-house waitlists for all 1,2-, and 3-bedroom applicants
- Kept abreast of status of commitments regarding managing administration of property operations and leasing office and follow-up as necessary to ensure timely responses
- Data Entry of rents using Onesite software system and deposits using Safe Deposit scanning system
- Responsible for the property physical appearance (regular maintenance and emergency repairs)
- Reviewed procurement requests from various vendors while providing outstanding customer service
Lead Preschool Teacher
US Army Child, Youth and School Services
Silver Spring, MD
08.2020 - 02.2023
- Model/Mentored Staff with accountability, positive reinforcement, and guidance
- Oversaw arrival and departure of children and youth by monitoring paperwork formulated specifically for sign-in and sign-out
- Served as a team leader alongside program staff accountable for the operation in accordance with applicable regulations
- Formulated activities which effectively engage and communicate with a diverse group of children and colleagues as well as encouraged participant interests that establishes program settings which promote positive interactions with other children, youth, and adults
- Participated in NAEYC accreditation as program (preschool) lead
- With changes due to COVID-19, made necessary modifications to daily routines to ensure proper communication is still affective with parents
- (i.e
- New communication folders, create monthly newsletters, weekly/monthly calls to communicate)
- Monitored the whereabouts and safety of children attending center which entails being observant of signs indicating illness, abuse or neglect and immediately reports this to appropriate personnel
- Received recognition for serving as an exceptional team leader/ Lead Preschool Teacher with receiving $500 pay bonus within my first year in new position
- Participated in conferences related to childcare development Quarterly (4 times a year)
- Educated 20 children for Strong Beginnings and Kindergarten by building knowledge with Social Emotional, Cognitive, Mathematics, Language, Physical, and other basic skills to build a successful foundation for school
- Provided information regarding the program standards, courses, policies, and procedures to internal and external contacts
- Accomplished specified training requirements and follow up to assure trainer is tracking work progress using IDP
Key Holder
Talbots Clothing Store
Chevy Chase, MD
09.2014 - 09.2020
- Administered accurate assistance to customers obtaining credit via Talbot Credit Department
- Streamlined system for maintaining cleanliness of store and clothing displays
- Coordinated systematic method for folding and restocking merchandise
- Decreased complaints by dealing with irate customers with tack and discretion
- Provided outstanding customer service
- Operated computerized point of sale cash register and inventory management system
- Accountable for stacking and piling goods into correct containers and preparing items for shipment using various equipment
- Allocated and dispensed payroll for employees
- Compiled and generated weekly schedule for full-time and part-time employees
- Received promotion to Key Holder on 9/22/19 which demanded early arrival to open store and start preparations for the workday/week
Program Assistant
US Army Child, Youth and School Services
Silver Spring, MD
04.2011 - 08.2020
- Responsible for adhering to safety practices and procedures as required by state and federal laws
- Prepared and maintained accurate records, plan, and managed children’s activities and projects, and administered first aid in a timely manner when needed
- Served as the initial point of contact for departments by responding to inquiries and requests
- Knowledgeable on preparing and writing pertinent documents, and speaking clearly and understandably to all parents, children, and guests
- Provided information regarding programs, courses, policies, and procedures to internal and external contacts
- Monitored the whereabouts and safety of children attending center which entails being observant of signs indicating illness, abuse or neglect and immediately reports this to appropriate personnel
- Accountable for performing tasks and functions such as prepare and implement age-appropriate programs and activities, provide positive reinforcement to children, and dispense assertive disciplinary practices if applicable
- Devised specific timelines for breaks which are met in accordance with Company Policy and Procedures
- Interacted professionally with staff members, parents, and local command personnel resulting in minimal workplace conflict
- Participated in conferences related to childcare development
Program Assistant
School Age, Child and Youth Services
Wheaton, MD
06.2009 - 03.2011
- Worked as the initial point of contact for departments by responding to inquiries and requests
- Provided information regarding programs, courses, policies, and procedures to internal and external contacts
- Assisted others with use of various office equipment and software programs
- Monitored the whereabouts and safety of children and youth attending center
- Assisted in providing and leading activities for program participants
- Ensured that timelines were met in accordance with Company Policy and Procedures
Federal Aid Assistant
Federal Highway Administration
Washington, DC
04.2008 - 01.2009
- Answered telephones and transferred to appropriate staff personnel
- Assigned to meet and greet all clients and visitors
- Created and modified documents using Microsoft Office
- Performed general clerical duties to include but not limited to, photocopying, faxing, distribution of outgoing and incoming mail
- Maintained hard copy and electronic filing system of all office documents
Sales Associate
Victoria’s Secret
Arlington, VA
11.2007 - 07.2008
- Responsible for providing customers with outstanding customer service as required and recommended by Corporate Training program
- Operated a computerized point of sale cash register and inventory management system
- Reconciled daily sales and prepared deposits and end of day reports for management
- Utilized a working knowledge of all retail merchandise including price, any special product considerations, and stock location in store and in stockroom
- Completed a daily restocking form, pulled merchandise from stockroom, as well as stocked and displayed in store items per merchandising instructions from current site Supervisor
- Actively executed the daily operational and day-to-day goals and priorities assigned by Lead Sales Associate and Retail Director
Education
Frederick Community College
Frederick, MD01.2025
CDA- Infant/Toddler Renewal -
Silver Sprint, MD01.2025
CDA-Infant/Toddler -
Silver Spring, MD01.2019
High School Diploma - Transportation and Technology Academy
Cardozo Senior High School
Washington, DC01.2008
Skills
- CPR/First Aid Certified
- CYMS Training
- Virtual Lab Training
- Microsoft Office
- Facsimile
- Copier/Printer
- Multi-Line Telephone
Timeline
Lead Preschool Teacher
US Army Child, Youth and School Services
08.2024 - Current
Lead Preschool Teacher
US Army Child, Youth and School Services
05.2023 - 07.2024
Assistant Community Manager
Regency Lane Apartments
02.2023 - 04.2023
Lead Preschool Teacher
US Army Child, Youth and School Services
08.2020 - 02.2023
Key Holder
Talbots Clothing Store
09.2014 - 09.2020
Program Assistant
US Army Child, Youth and School Services
04.2011 - 08.2020
Program Assistant
School Age, Child and Youth Services
06.2009 - 03.2011
Federal Aid Assistant
Federal Highway Administration
04.2008 - 01.2009
Sales Associate
Victoria’s Secret
11.2007 - 07.2008
Frederick Community College
CDA- Infant/Toddler Renewal -
CDA-Infant/Toddler -
High School Diploma - Transportation and Technology Academy
Cardozo Senior High School