Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marshell Crittenden

Flatwoods,WV

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

5
5
years of professional experience

Work History

Nursing Assistant

Communicare
03.2024 - Current
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.

Beauty Team Leader

Target
04.2023 - 03.2024
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.

Front Desk Manager

Massage Envy
08.2022 - 04.2023
  • Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
  • Streamlined check-in and check-out processes for a smoother guest experience.
  • Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
  • Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.

Cashier

Arby's
07.2019 - 04.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Braxton County High School
Sutton
2020

Skills

Team Supervision

Documentation And Reporting

Complaint resolution

Employee Evaluation

Vital signs

Time management skills

Sales pitching

Timeline

Nursing Assistant

Communicare
03.2024 - Current

Beauty Team Leader

Target
04.2023 - 03.2024

Front Desk Manager

Massage Envy
08.2022 - 04.2023

Cashier

Arby's
07.2019 - 04.2021

Braxton County High School

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Marshell Crittenden