Marshella Hamill
Redwood City,CA
Overview
20
20
years of professional experience
Work History
Director of Operations and Key Account Executive
R. Cevasco Nursery, Inc.
06.2019 - Current
- Resolved complaints from clients and customers and fielded overall company reviews.
- Resolved accounts with late or skipped payments by contacting account holders
- Verified discrepancies and resolved clients' billing issues
- Prepared bills receivable, invoices and bank deposits.
- Posted customer payments by recording cash, checks and credit card transactions.
- Oversaw monthly accounting close process for timely and accurate reporting of financial information.
- Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
- Partnered with vendors and suppliers to effectively manage and budget.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Presented key decision-makers with new and updated account strategies.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Completed month-end closings with journal entries and reconciling accounts.
- Completed bi-weekly payroll for company employees.
- Maintained relationships with vendors and managed invoices.
- Reconciled company bank, credit card and line of credit accounts every month, investigating and resolving discrepancies to keep accounts audit-ready.
- Introduced new accounting, financial and operational systems to maximize efficiency and recordkeeping accuracy.
Business Developer
Eco USA
04.2017 - 10.2018
- Represented company and promoted products at conferences and trade association meetings.
- Facilitate and generated new leads
- Reached out to potential customers via telephone, email and in-person inquiries.
- Update and design existing website and customer presentations
- Explored new business opportunities with market research
Owner
Marshella'S Collection
08.2011 - 08.2014
Created and ran an online at at home children's boutiqued. Geared toward making it easier and less expensive to buy high end children's clothing. Using my marketing, PR, and webdesing skills I delevloped this innovative business.
Key Account Manager
Riggs Distributing
06.2003 - 09.2007
Managed all key accounts across Northem California. I was responsible for all B2B relations, meeting and managing all sales goals, training sales reps on product, creating marketing materials, and developing strong customer relationships. I also used my computer skills to create PowerPoint presentations and lookbooks. I worked closely and effectively with my management team and other sales reps to increase sales.
Education
Bachelor of Arts - Communications/Business
Skills
B2B Relations
Accounts Receivable
Accounts Payable
Payroll
Meeting and Exceeding Sales Goals
Building and Growing Business
Creating Effective Marking Materials
Efficient in Quickbooks, Word, MS Excel, MS PowerPoint, Social Media
Timeline
Director of Operations and Key Account Executive - R. Cevasco Nursery, Inc.
06.2019 - Current
Business Developer - Eco USA
04.2017 - 10.2018
Owner - Marshella'S Collection
08.2011 - 08.2014
Key Account Manager - Riggs Distributing
06.2003 - 09.2007
Portland State University - Bachelor of Arts, Communications/Business