Marshiyana Levy
Summary
Detailed Lead Operator with sound knowledge of production procedures. Works effectively in fast-paced and high-speed environments while following standardized work and safety practices. Experienced in pre-operation functions including calibration and job setup. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
3
3
years of professional experience
Work History
MES Lead Operator
SK Battery
09.2022 - Current
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Completed various testing procedures for optimum work performance.
- Supported management decision-making by compiling operational and production data into daily logs.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Conducted thorough quality control inspections prior to product shipment, ensuring adherence to customer specifications and industry standards.
- Balanced power production, operating costs and safety concerns through continuous system regulation.
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
Sales Representative
Telnet Marketing
01.2021 - 09.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
Education
Bachelor of Science - Information Technology
Georgia Southern University
Statesboro, GA05.2026
High School Diploma -
Cedar Shoals High School
Athens, GA05.2020
Skills
- Team Player
- Safety Compliance
- Machine Maintenance
- QA understanding
- Efficient multitasking
- Issue Resolution
- Customer Service
- Problem-Solving
- Attention to Detail
- Effective Communication
- Data Entry
- Expense Tracking
- Policy Enforcement
Timeline
MES Lead Operator
SK Battery
09.2022 - Current
Sales Representative
Telnet Marketing
01.2021 - 09.2022
Bachelor of Science - Information Technology
Georgia Southern University
High School Diploma -
Cedar Shoals High School