Marsita Ferguson
Cleveland,Ohio
Summary
Innovative and experienced individual with expertise in project management and creative problem-solving. Skilled in project coordination, film crew management and innovative solution development. Committed to creating engaging and meaningful content for viewers.
Overview
10
10
years of professional experience
Work History
Director
Baldwin Wallace University
01.2023 - Current
- Curriculum development and teaching
- Increased department budget by 36.9%
- Directed preparation, presentation, and maintenance of narrative and statistical reports, records and files related to federal and state laws, University policy and procedures, and national standards
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Manage risk management and volunteer management CRM
- Community partner outreach and engagement
- Establish and assess metrics regarding program outcomes promoting retention and graduation
- Develop, facilitate, and maintain community engagement strategy and programs.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple departments to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
Assistant Director
Baldwin Wallace University
04.2022 - 01.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Led team of 17 students, graduate assistants, AmeriCorps members, and full-time professionals in special projects and daily operations
Owner
Marsita L. Ferguson, Inc.
01.2021 - Current
- Developed DE&I strategies with for-profit and nonprofits, that included communication plans, key success indicators, and evaluations
- Developed and facilitated organizational DE&I education programs
- Served as Subject Matter Expert for DE&I related matters, on internal committees and taskforce
- Assisted organizations in developing cultural transformation
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations based on inclusivity.
Founder
Black Lives Matter – Lake County
06.2020 - 02.2023
- Developed and implemented diversity, equity, and inclusion strategies for multiple organizations centered on 6 key priorities
- Curriculum building and implementation
- Identified, built, and sustained community partnerships to support diversity and inclusion projects/plans/initiatives and business strategies
- Developed objectives, practices and plans designed to implement organization's mission to implement plans of action towards equality for marginalized communities
- Established and implemented policies to control and effective utilization of organization's physical and financial resources
- Succession planning
- Marketing: Social Media Management, Content Creation and Contracting.
- Defined company roles and responsibilities to establish and enhance processes
Supervisor
Cuyahoga County Common Pleas Court, Juvenile Division
02.2019 - 03.2022
- Provided supervision, conducted on-the job-training and assigned work production to the probation support services department and interns which includes probation intake, management of court's probation department record room, FBI-BCI: DNA and fingerprinting, requests for internal and external public records and additional duties
- Creating recruitment strategies, interviewing, and selecting new hires and conducting orientation for new employees
- Updating job descriptions and panel interview questionnaires for employment advertisement and candidacy interviews
- Completing performance evaluation and reviews, enforcing discipline, maintaining employee department files, and creating, updating, and implementing department policies and procedures
- Instituting “best management practices” regarding operational efficiencies and supporting organizational decisions by providing higher level management with data analytics because of research of work/case management strategies
- Planning and allocating human and budgetary resources
- Establishing and implementing the court's behavioral matrix and Juvenile Detention Alternative Initiative standards in accordance with national guidelines according to Annie C. Casey principles.
Social Service Worker III
Cuyahoga County Department of Children and Family Services
12.2016 - 02.2019
- Investigated reports of child abuse and/or neglect, assisted in all stages of court involved cases
- Provided case management using evidence-based assessments and practices for the purpose of reunifying families and/or prevention of out-of-home placements for children
- Conducted interviews, facilitated team meetings including team-decision making and multi- systemic kids, collaborated with community partners to determine necessary services and eligibility, level of care options and complete necessary federally mandated assessment
- Provided case management involving retrieval and approval decisions on progress reports
- Prepared social histories, reports, summaries, court documents and referrals per law/executive order
- Determined continuity of services and education through individualized provider plans and appropriate community partnerships
- Provided management with data collection and analyzation strategies to implement improvements on economies of scale, effective training methods and case attrition.
Founder
Shades of Success
04.2016 - 06.2018
- Created Girls of the Roundtable, a program designed to address barriers and needs of members from marginalized populations specifically minority women
- Create a framework of strategies and programs that: (1.) identifies deficits in minority health, education, employment, and financial management and (2.) implements evidenced-based practices to address barriers to success
- Financial administration duties including grant and proposal writing, budget management and allocation of funding
- Developed case management requirements and practices and designed member recordkeeping system
- Executed all large-scale projects which included budget planning, liability waivers, facilitating communication of project goals and needs assessments public and private partnerships and providing data-driven feedback at the conclusion of the projects.
Legal Account Clerk II
Cuyahoga County Clerk of Courts
10.2013 - 12.2016
- Assisted with the development, implementation and enforcement of procedures and practices to secure staff and physical assets of the court unit
- Participated in a year-long union contract negotiation and labor/management law training that resulted in the creation of labor management contract for 100+ Employees
- Initiated and lead implementation of standardized work processes for cost efficiency
- Preparation and processing of court case filings for all county courts and public records requests
- Prepared and processed records and maintained accounting records and financial transactions including accounts payable, accounts receivable, judgments, liens and purchasing related to various court records, documents and procedures
- Performed journal entries and prepared certificates; processed, entered, verified, and reconciled numerical and/or financial data.
Education
No Degree -
Ohio Child Welfare Training Program
Cleveland, OH01.2017
MBA - Business Administration And Management
Lake Erie College
Painesville, OH01.2016
Bachelor of Science - Legal Studies
Lake Erie College
Painesville, OH01.2010
Skills
- Purchasing and Planning
- Program Management
- Data Management
- Donor Relations
- Best Practice Implementation
- Organizational Development
- Interoffice Communications
- Records Management
- Business Planning
- Financial Management
Affiliations
- Subject Matter Expert – Cultural Sensitivity – Ohio Attorney General's Office
- 2017, 2019, and 2021 Candidate for Painesville City Council
- Cuyahoga County - Health and Human Services Leadership Seminar Series - Cohort 11
- United Way of Lake County: Board Member / Emerging Leader
- Lake County Branch NAACP: Board Member: Chair of the Lake County Youth Council
- Painesville City Schools: Community Action Team: Minority Leader
- Lake Erie College 2017 Diversity and Inclusion Taskforce: Community Engagement Committee
- 2019 Lakeland Women's Center Woman of Achievement
Additional Information
· Subject Matter Expert – Cultural Sensitivity – Ohio Attorney General's Office
· 2017, 2019, and 2021 Candidate for Painesville City Council
· Cuyahoga County - Health and Human Services Leadership Seminar Series - Cohort 11
· United Way of Lake County: Board Member / Emerging Leader
· Lake County Branch NAACP: Board Member: Chair of the Lake County Youth Council
· Painesville City Schools: Community Action Team: Minority Leader
· Lake Erie College 2017 Diversity and Inclusion Taskforce: Community Engagement Committee
· 2019 Lakeland Women's Center Woman of Achievement
Timeline
Director
Baldwin Wallace University
01.2023 - Current
Assistant Director
Baldwin Wallace University
04.2022 - 01.2023
Owner
Marsita L. Ferguson, Inc.
01.2021 - Current
Founder
Black Lives Matter – Lake County
06.2020 - 02.2023
Supervisor
Cuyahoga County Common Pleas Court, Juvenile Division
02.2019 - 03.2022
Social Service Worker III
Cuyahoga County Department of Children and Family Services
12.2016 - 02.2019
Founder
Shades of Success
04.2016 - 06.2018
Legal Account Clerk II
Cuyahoga County Clerk of Courts
10.2013 - 12.2016
No Degree -
Ohio Child Welfare Training Program
MBA - Business Administration And Management
Lake Erie College
Bachelor of Science - Legal Studies
Lake Erie College