Marsole Francisco
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Community Coordinator
NYC Department of Housing Preservation & Development
04.2022 - Current
- Review lead documents received via regular mail
- Examine documents for accuracy of information to ensure local law 1 policies and procedures are complied
- Communicate with landlords to assist with the compliance of violation removal
- Prioritize incoming responses from owners
- Conduct research through HPD database
- Maintain and update electronic trackers and filing systems
- Provide interpretation
- Identify and report discrepancies
- Keep track of emails and prioritize high volume inquiries
- Attend one on one meetings through Time Tap software to aid the public.
Auditor / Commissioner’s Order to Abate (Cota)
03.2020 - 04.2022
- Collect and organize documents for case preparation and evaluation
- Examine documents for accuracy of information to ensure local law 1 policies and procedures are complied
- Document discrepancies
- Retrieve data from HPD info and other agencies
- Draft and proofread correspondence
- Keep track of changes in ongoing cases and provide timely updates on these changes to owners
- Maintain and update electronic trackers and filing systems
- Communicates audit findings by preparing a final report, discussing findings with owners and team
- Answer phone and respond to email inquiries.
File Clerk / Receptionist
Rheingold, Valet, Rheingold, McCartney & Giuffra Law Firm
02.2010 - 06.2011
- Prepare, proofread, edit, and revise translated materials
- Screen callers and answer all incoming calls from multi-line switchboard
- Greet visitors courteously and contact appropriate staff
- Track and mail out correspondence to clients
- Perform additional clerical and administrative tasks for office as assigned
- Scan documents into electronic case file.
Education
Associate Degree -
Bronx Community College
Bronx, NY05.2014
Skills
Organized and detailed-oriented; efficient in understanding procedures and logistics quickly
Computer-literate performer, with extensive software proficiency in Microsoft
Fluent in Spanish (Speak, Write and Read)
Civil Service Exams
- Clerical Associate exam # 1190, Awaiting List (passed), 11/2021
- Principal Administrative Associate exam # 1128, awaiting list (passed), 06/2021
Timeline
Community Coordinator
NYC Department of Housing Preservation & Development
04.2022 - Current
Auditor / Commissioner’s Order to Abate (Cota)
03.2020 - 04.2022
File Clerk / Receptionist
Rheingold, Valet, Rheingold, McCartney & Giuffra Law Firm
02.2010 - 06.2011
Associate Degree -
Bronx Community College
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