Marlo Ontiveros

Transform blank event spaces into stunning settings for intimate or grand galas. Collaborate with event planners to execute flawlessly. Provide exemplary fine dining service, maintain high standards of professionalism and attention to detail. Bussed and reset tables to keep dining room and work areas clean. Foster a collaborative environment, work seamlessly with fellow servers, bartenders, Chef and culinary staff to ensure smooth operations and guest satisfaction.

As the owner and freelance bartender for my own business, I offer personalized bartending services for private events, parties, weddings and corporate gatherings. I provide top tier beverage service, curating drink menus tailored to each clients unique needs. Adhere to California alcohol serving laws.

Greeted and seated guests promptly, offering menu recommendations and explained daily specials. Took accurate food and drink orders while cultivating warm experiences. Prepared espresso based beverages including lattes and cappuccinos ensuring consistency in every cup. Managed coffee station, maintaining cleanliness and organization. Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Worked with POS system and handled cash transactions.

Served high customer volumes during special events, nights, and weekends. Skillfully prepared a variety of classic and signature cocktails, as well as curated wine and beer pairings to complement the menu. Delivered personalized service to guests by offering recommendations and engaging in friendly conversation. Managed a busy bar and maintained efficiency without compromising on quality and guest satisfaction.

Delivered exceptional customer service in a fast-paced, upscale coastal Mexican dining environment. Demonstrated extensive menu knowledge, including food and cocktail pairings, to enhance guest experiences. Efficiently managed high-volume sections, ensuring prompt and accurate order taking and delivery. Maintained a welcoming atmosphere while upholding the restaurant's high standards for hospitality and presentation. Actively upsold menu items, and highlighted Daily Chef Specials, contributing to higher daily sales.