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Experienced IT professional with over a decade of hands-on expertise in network operations, incident response, and technical support within high-demand environments. Proven track record in managing critical incidents in Network Operations Center (NOC) settings, with a strong focus on root cause analysis, resolution ownership, and minimizing service disruption.
Skilled in remote administration of Cisco-based networks, Unix-based application server support, and hardware troubleshooting. Adept at delivering effective technical assistance through both phone-based and in-person support channels, consistently meeting SLA targets and maintaining high customer satisfaction.
Recognized for strong interpersonal and communication skills, with the ability to collaborate across teams and engage stakeholders at all levels. Highly organized and self-motivated, with a disciplined approach to multitasking, prioritizing incidents, and driving resolution in complex and time-sensitive scenarios.
Bringing a well-rounded combination of technical proficiency, customer service excellence, and operational awareness, I contribute a solutions-focused mindset to every challenge, consistently achieving business and operational goals in fast-paced IT environments.

Information Security and Risk Analyst with over seven years of experience in cybersecurity risk management, technology vendor management (TPRM), and security operations within regulated environments. Expertise in information security governance and implementing risk-based controls to protect sensitive information throughout its lifecycle. Proven track record in conducting comprehensive vendor security assessments, prioritizing remediation efforts, and collaborating with system owners to integrate security controls early in project lifecycles. Proficient in navigating HIPAA, GDPR, and CCPA/CPRA privacy requirements, with strong command of control frameworks such as NIST CSF, NIST 800-53, ISO 27001, CIS Controls, and SOC 2. Hands-on experience supporting certification readiness through control mapping, evidence validation, risk documentation, and remediation tracking according to NIST and ISO standards.

Strategic operations and safety leader with a proven track record of optimizing high-volume logistics, workforce performance, and risk management at Amazon. A former U.S. Army Sergeant and Combat Medic, I bring operational discipline, mission-driven leadership, and an uncompromising focus on safety and compliance to fast-paced environments.
Specializing in Lean Six Sigma, OSHA compliance, and risk mitigation, I have eliminated operational waste, reduced injury rates, and implemented proactive safety protocols while leading high-performing teams to exceed Critical Pick Time (CPT) and productivity goals. Known for fostering a culture of accountability, engagement, and safety, I drive exceptional results in high-pressure logistics operations.

Dutiful Manager with vast knowledge of airport operations, aviation safety and security procedures. Adept at applying knowledge of regulatory policies and regulations in a variety of settings.Detail-oriented Manager offering more than 7+ year progressive record of accomplishment in leadership roles. Excellent relationship-building, multitasking and decision-making skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Marsyas Fox

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Associate of Science - Cybersecurity/Information Systems

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Assistant Manager

Stocker/Receiver

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Associate of Science - Cybersecurity/Information Systems

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