Marta Corado
Bellflower,California
Summary
Hi, my name is Marta. I am bilingual, proficient in both English and Spanish.I love being able to interact and help people out when I can. I am a very active and engaged listener and always paying attention to small details in order for shifts to flow faster. I am a fast learner. I am able to adapt to my surrounding and am able to work alone or with a team.
I have worked at three really popular restaurants. Starting off at The Standing Room here in Steelcraft, to a breakfast spot called Eggbred in La habra, then to family-owned menuderia called Mr. Menudo. I've done everything from fast-paced to-go environment, to waitressing, to training, restocking, opening/closing.
I am a dedicated employee with strengths in customer service, sales and promotion strategies. Waitressing has taught me how to read and study customers and give them the assistance they need. Working in the restaurant business has taught me so much, I am able to work under fast-paced environments and still provide customer satisfaction. I am able to maintain store appearance to promote a positive experiences for customers. I have trained and assisted new employees with completing task.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Cashier
Mr. Menudo Oficial
12.2023 - 10.2024
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising, and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Led cashiers and associates in providing thoughtful customer service.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Trained team members on cash register operation and cash handling.
Cashier Team Lead
Eggbred
06.2023 - 02.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Coordinated with other departments when additional support was needed during peak hours.
- Ensured compliance with all safety regulations while performing tasks.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
Cashier Team Lead
The Standing Room
03.2020 - 12.2022
- Monitored checkout counters and self-checkout areas to assist with complex transactions.
- Helped with purchases and signed customers up for rewards program.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Verified customer age requirement for alcohol or tobacco purchases.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Processed payments promptly for customers to exceed productivity standards.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Ensured compliance with all safety regulations while performing tasks.
- Trained new cashiers on proper use of registers and store policies.
Education
High School Diploma -
Bellflower High School
Bellflower, CA06.2020
Skills
- POS System Operation
- Bilingual- fluent English and Spanish
- Team Leadership
- Fast Leaner
- Positive Attitude
- Customer Service
- Adaptability and Dependability
- Store Opening and Closing
- Money Handling
- Punctual and Reliable
Affiliations
- court reporting is something I am very passionate about. It has taught me a lot of patience and taught me how to be resources and find solutions to problems on my own. it is a very independent field so it has really pushed me to go out of my comfort zone and reach new goals in life.
- Whenever I have time, I help my mom run her own food business. I make business cards and help promote online for her.
Certification
- Food Handlers Card
- CPR certified
Timeline
Lead Cashier
Mr. Menudo Oficial
12.2023 - 10.2024
Cashier Team Lead
Eggbred
06.2023 - 02.2024
Cashier Team Lead
The Standing Room
03.2020 - 12.2022
- Food Handlers Card
- CPR certified
High School Diploma -
Bellflower High School
Similar Profiles
Raul LopezRaul Lopez
Cook/Stir-Fry Cook at I Love Pho, Menudo, & TacosCook/Stir-Fry Cook at I Love Pho, Menudo, & Tacos
Annie Lizeth Mitre LázaroAnnie Lizeth Mitre Lázaro
Mesera at Sr MenudoMesera at Sr Menudo
Carlos Alberto Palacios VargasCarlos Alberto Palacios Vargas
Seguridad Privada Monitoreo at Oficial De Seguridad Y MonitoreoSeguridad Privada Monitoreo at Oficial De Seguridad Y Monitoreo