Highly motivated Sales Team Leader with 12+ years of experience in business to customer sales and business development. Skilled in coaching and mentoring, able to drive sales growth, and build and manage high-performing teams.
Overview
34
34
years of professional experience
Work History
Senior Field Sales Manager
Aetna
07.2020 - Current
Recruits, train and coach Field Sales Representative in sales approach, lead generation activities, community relationship building and related sales activities
Develop, execute, and communicate market strategies aligned with CVS Health/Aetna
Accountable for leading and motivating a team of 8 Field Sales Representatives in the achievement of objectives through in-home and community-based sales efforts to grow membership in Medicare MAPD and DSNP portfolio
Provides input to provider and network development areas to ensure a competitive position
Complied and analyzed data to determine approaches to improve sales and performance.
Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
Field Sales Representative
Aetna
01.2016 - 01.2020
Participated in selling Medicare MAPD, DSNP and Part D product to help meet production quotas
Scheduled individual sales appointments and coordinated group presentations
Responsible for daily entry of sales leads into CRM software
Co-hosted and executed first annual Field Sales Representative Summit, 2018
Led national Field Sales Representative bi-weekly information calls for 2 years
Mentor new onboarding Field Sales Representative and facilitated workshops
Coordinated development of on-site pop-up AETNA office for Greater Rochester.
Represented company brand during customer and prospect interactions.
Travel throughout assigned territory to leverage leads and visiting existing customers.
Marketing Outreach Specialist
WellCare
01.2013 - 01.2014
Organized and developed successful marketing enrollment events
Met with local vendors to coordinate and schedule marketing events
Developed and maintained relationship within the business and community organizations
Ensured all events, activities, communication, material, media, promotion, etc.
Created flyers, pamphlets and event material to support field-based lead generation and activities
Responsible for daily entry of sales leads into CRM Software.
Managed approximately 20 incoming calls, emails and faxes per day from customers.
Technician, Inkjet Systems Division-Marketing Outreach Specialist
Kodak
01.1990 - 01.2012
Organized and developed successful marketing enrollment events.
Certified in Six Sigma Green Belt project resulting in cycle time reduction and simplified corrugated specification process with a cost savings of $6K per request.
Assisted in planning and implemented department product launch and made recommendation to management on how to improve process.
Performed administrative support functions for engineers. Coordinated and managed multiple priorities and projects.
Provided customer technical support by resolving customers’ questions and concerns. Served as a voice of the customer during strategic planning and day to day decision making.
Led initiative to reduce printer shipments was able to increase sea container by two without impacting current packaging resulting in an increase of 9.1% of product per container and $91K cost savings.
Supported several new printer and consumables products in 2011 with design development, test plan, testing, validation, and implementation. Provided oral and written reports on experiment results, suggesting modifications to designs, manufacturing or market problems in production
Initiated Inkjet Division purchase requisitioning for design engineers and manufacturing teams and worked with vendors to ensure all shipping dates were met.
Education
High School Diploma -
Monroe High School , Rochester NY
Rochester, NY
06.1985
Skills
Sales operations
Inside sales
Business Strategy
Sales Management
Customer Retention
Personal Information
Title: Senior Field Sales Manager
Timeline
Senior Field Sales Manager
Aetna
07.2020 - Current
Field Sales Representative
Aetna
01.2016 - 01.2020
Marketing Outreach Specialist
WellCare
01.2013 - 01.2014
Technician, Inkjet Systems Division-Marketing Outreach Specialist