Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Marta del Villar

Williams,Arizona

Summary

Communicating well, satisfying, and making the customer happy as well as making sure everything runs smoothly and correct in the work area are very important things for me. To have an amazing business created, one must put all the effort he or she can within it and I believe I do have that effort. I enjoy talking to people in the work area I'm in and make them feel the fact that they are our customers, our guests and I am there for any need, doubt, question or anything else they have. Whether it's a complicated, complex problem they have or a simple question or doubt I make it my goal to make sure to find a solution or help them in any way possible. As for cleaning, stocking, being a cashier, waitress or whichever task/occupation given to me; I put my heart in all things. I love to always give my one hundred and ten percent beyond into any work area I fall into as well as always feel I am dependable for any time needed. To succeed and make the workplace I'm in succeed is one of my many goals. There will not be any disappointment. Methodical Administrative professional with expertise in records management. Catalogs and uploads incoming documents, coordinates file movements and processes destruction requests. Solid critical-thinking, multitasking and problem-solving skills with advanced abilities in multiple softwares. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Records Specialist

Papillon Helicopters
Grand Canyon, AZ
11.2023 - Current
  • Reviewed and updated records, documents, and files for accuracy.
  • Prepared reports to document recordkeeping activities.
  • Generated spreadsheets to track data related to records management.
  • Maintained up-to-date filing systems in accordance with organizational policies.
  • Archived inactive records according to established procedures.
  • Processed requests from authorized personnel for access to confidential information.
  • Monitored compliance of recordkeeping processes across departments.
  • Conducted periodic audits of the existing records system to identify areas for improvement.
  • Provided guidance and support on best practices for proper recordkeeping techniques.
  • Created databases for storing electronic documents in a secure manner.
  • Scanned paper documents into digital formats as needed.
  • Ensured that all records were properly labeled and filed away safely.
  • Purged inactive files and destroyed obsolete files following procedures.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
  • Provided file, document and record access to appropriate personnel.
  • Kept the Status Boards up to date.
  • Checked, Fixed/Corrected all Aircraft Log books.
  • Processed any open discrepancies to the techs until a corrective measure was fulfilled.
  • Making sure that everything runs smoothly so the helicopters are up and running for the tours of the day.

Relationship Banker

National Bank of Arizona
Williams, Arizona
02.2023 - 11.2023
  • Greeted customers, assisted with online banking, handled phone calls, created accounts, handled paperwork, resolved disputes, updated documents, ensured security procedures.

Laundry Attendant/Cover for Front Desk

Comfort Inn Near Grand Canyon
Williams, Arizona
02.2019 - 02.2023
  • Handled laundry, cleaned work area, stocked essentials, covered front desk duties.

Cashier/Stocker/Front line supervisor

Ross Dress for Less
Flagstaff, Arizona
11.2020 - 08.2022
  • Managed cash registers, stocked store, handled customer purchases and returns.

Front Desk Representative

Ramada by Wyndham- Williams/Grand Canyon
Williams, Arizona
05.2020 - 11.2020
  • Checked in guests, attended to guest needs, set up breakfast area, performed administrative tasks.

Front Desk Representative

Motel 6 Williams West & East
Williams, Arizona
02.2018 - 03.2020
  • Processed customer payments, resolved issues, checked guests in and out, maintained cleanliness.

Waitress/Cashier

Grand Canyon Plaza Hotel
Grand Canyon Village, Arizona
06.2017 - 10.2017
  • Greeted guests, took orders, served food, cleaned work areas, set up for breakfast.

Waitress/Hostess/Cashier/Barback

Big E Steakhouse & Saloon
Grand Canyon Village, Arizona
02.2017 - 10.2017
  • Greeted guests, took orders, ensured customer satisfaction, cleaned tables and work areas.

Cashier/Stocker/Cooker

Texaco-Mini Mart
Grand Canyon Village, Arizona
06.2014 - 06.2017
  • Attended to customers, cooked food, stocked shelves, cleaned areas, maintained pumps.

Education

Administration of Justice (AJS) -

Coconino Community College
05.2020

High School Diploma -

Primavera Online High School
06.2015

Skills

  • Attention to detail
  • Communications
  • Customer service
  • Dependable
  • Detail oriented
  • Excellent communication abilities
  • Housekeeping
  • Inventory management
  • Marketing skills
  • Issue resolution
  • Multi-tasking and negotiation
  • Organizational Skills
  • Outstanding people skills
  • Presentation skills
  • Problem-solving abilities
  • Project management
  • Stocking/Price tagging
  • Cleaning
  • Computer savvy
  • Legal requirements
  • Digital preservation
  • Research abilities
  • Database Maintenance
  • Records Management Systems
  • Document Scanning
  • Compliance Monitoring
  • Electronic Filing Systems
  • Budget Planning
  • Report Generation
  • Software Applications
  • Records Management
  • Filing System Organization
  • Numeracy skills
  • Computer operations
  • Clerical skills
  • File Retrieval
  • File conversion
  • Document analysis
  • Phone answering
  • Number-savvy
  • Math abilities
  • Basic Math
  • Math Skills
  • Common Core Math
  • Documenting information
  • Safety regulations compliance
  • Monitoring safety
  • Written Communication
  • Team Collaboration
  • Continuous Improvement
  • Task Prioritization
  • Analytical Skills
  • Time management abilities
  • Reliability
  • Problem-solving aptitude

Affiliations

  • Multitask
  • Volunteer work
  • Am an active member of my church
  • An active member in my small Hispanic community.
  • Writing a book.

Accomplishments

  • I am an honors student in my college.
  • Have certificates from taking FAA courses.
  • Notary license.

Languages

Spanish
Professional
Japanese
Limited

Timeline

Records Specialist

Papillon Helicopters
11.2023 - Current

Relationship Banker

National Bank of Arizona
02.2023 - 11.2023

Cashier/Stocker/Front line supervisor

Ross Dress for Less
11.2020 - 08.2022

Front Desk Representative

Ramada by Wyndham- Williams/Grand Canyon
05.2020 - 11.2020

Laundry Attendant/Cover for Front Desk

Comfort Inn Near Grand Canyon
02.2019 - 02.2023

Front Desk Representative

Motel 6 Williams West & East
02.2018 - 03.2020

Waitress/Cashier

Grand Canyon Plaza Hotel
06.2017 - 10.2017

Waitress/Hostess/Cashier/Barback

Big E Steakhouse & Saloon
02.2017 - 10.2017

Cashier/Stocker/Cooker

Texaco-Mini Mart
06.2014 - 06.2017

Administration of Justice (AJS) -

Coconino Community College

High School Diploma -

Primavera Online High School
Marta del Villar