Marta Dengo
Project Manager
Vero Beach,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Company Owner
X Pro Home Repair LLC.
01.2020 - 04.2023
- Resolved customer service issues with timely and professional resolutions.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Built loyal account base and long-term business relationships with accounts.
- Managed +5 employees by supervising daily tasks.
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Observed safety regulations on job sites to minimize accidents.
- Followed blueprints and diagrams to complete projects according to specifications.
Plumber
Vision Plumbing
02.2019 - 01.2020
- Replaced and installed water heaters, drainpipes, and water supply lines
- Installed plumbing systems in new construction and renovations
- Welded, bent, threaded and adjusted pipes, tubes, valves, and fittings
- Maintained tools and equipment in good operating condition by inspecting for signs of wear
- Welded small pipes and connectors to match the available spacing or specific size requirements
- Used saws, cutting torches, pipe threaders, and pipe benders to complete daily functions.
Merchandise Manager
Home Depot
02.2016 - 02.2019
- Suggested changes in equipment use and layout to improve efficiency
- Maintained group compliance with occupational safety and health mandates
- Coordinated production schedule and allocated resources to meet deadlines
- Upheld company merchandise standards with all displays and promotions.
- Reorganized displays to match updated planograms.
- Established clear sales goals and motivated staff to meet objectives.
- Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Manager of Business Development
Bruna Seals
01.2016 - 05.2017
- Responsibilities include sending product sample to overseas customers
- Quoting on different products and following up with customers
- Collaborated with Regional Sales Managers to make strategic sales decisions
- Hired, trained and managed salesforce of 14.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Delivery Supervisor
Home Depot
11.2013 - 02.2016
- Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated consistent on-time deliveries of damage-free goods.
- Analyzed metrics for service requests and incidents to identify problem trends and adjust training of staff.
Manager
America's World Freight
06.2008 - 12.2013
- Entered and Prepared Ocean and Airway bills
- Generated Air Reports Daily Generated Ocean Reports Weekly
- Efficiently executed IMO requests for approval, and Hazmat labeling procedure
- Accurately capitalized and negotiated customer quotes
- Evaluated and negotiated clients necessity: Door to Door, Port to Port, Door to Port services TSA Certified
- Developed relationships with clients and potential clients to improve business growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Owner
MD Lawn Services
06.2005 - 05.2008
- Developed customer presentations
- Managed a team of 6+ employees that established successful goal-setting and goal exceeding sales performance residential business properties, load trucks for the day, mow, edge, blow clippings, trim bushes, weed, plant, apply mulch, lot clearing.
- Maintained grounds by trimming, weeding, and general clean-up.
- Founded and managed business, growing revenue to $100,000 in first year.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
- Researched and identified appropriate plants and materials for landscaping projects.
- Cut trees and shrubs to shape and maintain landscape.
Manager
Carga Tica International
10.2000 - 05.2005
- Reduced corporate risk by managing shrink processes and controlling inventory levels
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Handywoman
Construction Maintenance Services
02.1999 - 08.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Operated power equipment to move materials and promote job efficiency.
- Followed blueprints and diagrams to complete projects according to specifications.
- Conducted daily site inspections to identify potential safety hazards.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with door and window installations.
Education
Marketing, Publicist, Business Administration -
ULACID University
San Jose, CRMasters, Consumer Psychology -
Universidad Hispano Americana
San Jose, CRNo Degree - Plumbing Trade (DIPLOMA WITH HONORS)
Ashworth College
Norcross, GA05.2021
Skills
- Spanish / English
- Receiving, Shipping and Delivery control
- Self-motivated
- Goal-setting
- Forklift
- Microsoft /Excel/PDF
- Building Maintenance
- Business Development
- Performance Management
- Strategic Planning
- Safety Policy Implementation
- Workforce Management
- Staff Management
- Project Management
- Customer Relationship Management (CRM)
- Verbal and Written Communication
- Business Planning
- Team Leadership
- Sales Techniques
- Schedule Preparation
- Budget Control
- Time Management
- Complex Problem-Solving
Timeline
Company Owner
X Pro Home Repair LLC.
01.2020 - 04.2023
Plumber
Vision Plumbing
02.2019 - 01.2020
Merchandise Manager
Home Depot
02.2016 - 02.2019
Manager of Business Development
Bruna Seals
01.2016 - 05.2017
Delivery Supervisor
Home Depot
11.2013 - 02.2016
Manager
America's World Freight
06.2008 - 12.2013
Owner
MD Lawn Services
06.2005 - 05.2008
Manager
Carga Tica International
10.2000 - 05.2005
Handywoman
Construction Maintenance Services
02.1999 - 08.2023
Marketing, Publicist, Business Administration -
ULACID University
Masters, Consumer Psychology -
Universidad Hispano Americana
No Degree - Plumbing Trade (DIPLOMA WITH HONORS)
Ashworth College
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