Marta Duarte
Bridgeview,IL
Summary
Dynamic and well-trained Dispatcher used to stressful environments. Promoting great customer service and communication skills. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities. Enthusiastic and professional individual. Able to work under pressure, dependable to work in a remote work environment, equipped for multitasking and attention to detail. Hard working focused on completing work quickly and efficiently to reach targets.
Overview
24
24
years of professional experience
Work History
Dispatch
Alatorre Logistic Inc.
Addison , IL
06.2020 - Current
- Communicate effectively with dispatch staff regarding delivery status updates.
- Manage incoming and outgoing calls for the dispatch team.
- Coordinate load planning for drivers to minimize dispatch delays.
- Track vehicle locations using GPS systems to provide real-time updates to customers and management.
- Check paperwork prior to dispatching crew members to maintain accuracy.
- Respond to customer messages regarding delivery issues.
- Maintain records of all shipments, including tracking numbers, insurance certificates, and bills of lading.
- Negotiate load rates.
Paraprofessional
Gladness V Player Early Child Hood Center
Justice, IL
02.2016 - 07.2020
- Supported students in need of extra support with close mentoring and project assistance
- Maintained a clean and organized classroom space to help students feel welcome and promote learning
- Helped outside of the classroom to monitor and protect students, including assisting with the bus and in the cafeteria
- Used the teacher's lesson plans to explore subjects with students by lecturing on topics and leading hands-on activities
- I observed students during activities and assignments to document their strengths and weaknesses.
- Ordered, organized, and rotated supplies
H.R. / Accounting
Kimco Corporation
Norridge, IL
02.2002 - 08.2009
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Received and routed incoming mail, packages, and deliveries
- Ordered, organized, and rotated supplies
- Guided visitors to staff members and business locations with warm, personable approach
- Filed records to keep system efficient and information organized
- Kept inventory levels optimized and supplies organized
- Process payroll for 2,000 employees
- Wage garnishments
- Accounts Payable
- Data entry
Secretary
Neon Express
Chicago, IL
07.2000 - 02.2002
- Maintained payroll accuracy by tracking time, calculating extras such as commission and updating forms
- Supported owner by handling day-to-day needs and special projects with good multitasking and research skills
- Updated office calendar with new meetings, events and appointments to avoid overbooking
- Maintained an efficient office environment by skillfully routing incoming and outgoing mail
- Organized conferences and special events, including setting up the catering and preparing all supporting materials
- Documented payments and expenses to keep financial records current
- Carried out high-quality office work with little oversight
- Ordered, organized, and rotated supplies
Education
High School Diploma -
Kelvyn Park H.S.
Chicago, ILSkills
- Multitasking
- Problem solving
- Time management
- Strong work ethic
- Positive attitude
- Phone Etiquette
- Work with little or no supervision
Languages
English
Professional
Spanish
Professional
Timeline
Dispatch
Alatorre Logistic Inc.
06.2020 - Current
Paraprofessional
Gladness V Player Early Child Hood Center
02.2016 - 07.2020
H.R. / Accounting
Kimco Corporation
02.2002 - 08.2009
Secretary
Neon Express
07.2000 - 02.2002
High School Diploma -
Kelvyn Park H.S.
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