Marta Fullmer
Taylorsville
Summary
Detail-oriented employee well-versed in receiving, organizing and processing paperwork for customers. Adept at managing administrative and customer service requirements efficiently. Able to enter data accurately and precisely. Bringing excellent communication, time management and problem-solving abilities developed over 4+ years in field.
Overview
10
10
years of professional experience
Work History
Title Clerk
National Buick GMC
05.2020 - Current
- Communicated with customers to resolve common title issues.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Coordinated efforts between sales staff, finance managers, lenders and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Received and processed paperwork for titles and license plates. Registered vehicles and issued plates.
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Entered new information for vehicle invoices in database.
Receptionist
Greenwood & Black, Attorneys At Law
03.2018 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Targeted Service Coordinator
Van Wagoner Consulting
07.2015 - 06.2016
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Coordinated, linked and monitored services for those with disabilities.
Developmental Para Professional
Journeys DDA
08.2014 - 06.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Guided those with disabilities in everyday activities.
- Assisted with day-to-day operations, working efficiently and productively with clients.
Education
Bachelor of Science - Social Work
Brigham Young University - Idaho
Rexburg, ID12.2014
High School Diploma -
Snowflake High School
Snowflake, AZ05.2011
Skills
- Title processing
- File Management
- Accuracy and Precision
- Title Research
- Document Review
- Data Entry
- Professional Communication
- Deadline Management
- Organization
Timeline
Title Clerk
National Buick GMC
05.2020 - Current
Receptionist
Greenwood & Black, Attorneys At Law
03.2018 - 11.2019
Targeted Service Coordinator
Van Wagoner Consulting
07.2015 - 06.2016
Developmental Para Professional
Journeys DDA
08.2014 - 06.2015
Bachelor of Science - Social Work
Brigham Young University - Idaho
High School Diploma -
Snowflake High School
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