Marta Granados
Dallas,US
Summary
Warehouse Team Leader
Results-driven team leader with extensive experience overseeing operations, personnel management, and inventory control. Proven ability to develop and implement cost-effective processes that maximize efficiency and productivity in a warehouse environment. Adept at managing safety and compliance regulations and utilizing data analysis to improve efficiency and accuracy. Dedicated professional offers experience in stocking and filling orders in a fast-paced warehouse setting. Possesses exceptional organizational and multitasking skills, with the ability to prioritize workloads. Skilled in utilizing warehouse management systems to process orders, manage inventory, and track shipments.
Overview
12
12
years of professional experience
Work History
Warehouse Team Leader
Future Tech
05.2021 - Current
- Employee training and orientation
- Shipping Department
- Order pulling and processing
- FedEx, UPS, and freight are used daily
- BOL creation
- Receiving Daily Merchandise
- Tracked progress of all warehouse tasks using software programs such as Microsoft Excel
- Created and implemented processes that increased efficiency in order to meet customer demands and deadlines
- Utilized problem solving skills to identify issues within the warehouse operations and develop solutions
- Coordinated daily activities with other departments to maintain workflow continuity throughout the organization
- Developed strong working relationships with vendors, customers, and other departments to achieve organizational goals
- Developed standard operating procedures for employees regarding receiving, storing, shipping, and returning goods
- Successfully managed a team of 10 warehouse personnel to ensure the timely and accurate delivery of products
- Provided ongoing support and guidance for new hires during their onboarding process
- Communicated regularly with management regarding changes or updates needed within the department
- Resolved any customer service complaints in a professional manner in order to maintain good relations with clients
- Identified areas where improvement was necessary in order to increase overall operational efficiency
Shipping Department Lead
Motivating Graphics
01.2019 - 03.2020
- UPS software daily use
- New Employee Training
- International Invoice and Shipping Documents Prepared
- Streamlined return process by efficiently handling returns requests, refunds, exchanges and other adjustments
Overnight Stocker
Sam's Club
07.2017 - 08.2019
- Fulfillment of Orders
- Managing Employees
- Completing Export Paperwork
- Developed and implemented efficient processes for tracking shipments and resolving customer complaints
- Provided leadership to a team of 10 shippers, ensuring effective and timely shipment of orders
- Trained new employees on proper packing methods for fragile items as well as hazardous material regulations
- Established procedures for receiving, inspecting, storing, packaging, labeling, and delivering products
- Scheduled pickups from vendors and arranged deliveries to customers
- Prepared labels using computer applications such as UPS WorldShip and FedEx Ship Manager
- Verified that all necessary paperwork was completed accurately prior to releasing shipments
- Secured correct shipment of goods to customers by producing necessary paperwork for delivery
- Generated purchase orders for materials needed in the shipping process
Shipping and Receiving Clerk Lead
StandardAero
08.2023 - Current
- Validated received goods, documented discrepancies, and routed items to designated teams.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
- Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
- Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
- Enhanced team performance, conducting regular meetings to address challenges and share best practices.
- Collaborated with procurement team to streamline receiving process, achieving faster turnaround of goods to shelves.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
- Improved inventory management with precise record-keeping of incoming and outgoing shipments.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Processed required paperwork to expedite handling of shipped and received goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Painter for Mobile Homes
02.2015 - 01.2016
- Repairs
Machine Operator Fuel Pipe Assembler
Stant Inc
01.2013 - 06.2014
Education
High School Graduate -
Eastern Hills High School
Fort Worth, Texas06.2003
Skills
- Shipping and Receiving
- Packing and Scanning
- Utilization Improvements
- Filling Requisition Orders
- Order Picking and Processing
- Customer Care
- Staff Supervision
- Operational Efficiency and Safety
- System Updates
- Team Meetings
- Materials Management Experience
- Database Documentation
- Inventory Records
- Detailed Instruction
- Monthly Inventory
- Shipment Oversight
- Forklift Operation
- Excellent with Numbers
- Customer Order Fulfillment
- Verbal and Written Communication
- Policy and Procedure Adherence
- Reverse Logistics
- Staging and Sorting
- Paperwork Verification
- Logistics Coordination
- Quality Management
- Performance Evaluations
- Performance Improvement
- Distribution and Warehousing
- Motivated Team Player
- Business Workflows
- Purchasing Orders and Requisition
- Daily Operations Management
- Defective Product Removal and Disposal
- Reporting
- Logistics
- Mentoring
- Supervision
- Leadership
- Coordinate Transportation
- Employee Safety
- Production Planning
- Delegating Work
- Team Coaching
- Safety Monitoring
- Customer Satisfaction
- Inventory Management Software
- Conflict Resolution
- Outgoing Shipments Oversight
- Receiving Management
- Inventory Tracking
- Calendar and Scheduling Software
- Organized Paperwork
- Inspect Material
- Warehouse Coordination and Support
- EXCEL
- WORD
- OUTLOOK
- INTERNET
- Warehouse safety
- Loading and unloading
- Pallet jack operation
- Labeling accuracy
- Stock rotation
- Shipping procedures
- Receiving protocols
- Freight scheduling
- Packaging
- Barcode scanning
- Warehouse operations
- Order fulfillment
- Freight management
- Lean principles
- Stock control
- Forklift operation
- Inventory counts
- Warehouse management
- Package labeling
- Clear communication
- Critical thinking
- Materials inspection
- Shipment inspection
- Data documentation
- Inventory monitoring and management
- Package preparation
- Order checking
- Safety compliance
- Problem-solving
- Storage and supply management
- Materials movement
- Materials handling
- Work order following
- Hazmat and international shipping
- Product and materials sorting
- Invoice preparation
- Freight labeling
- Shipping coordination
- Invoice and manifest review
- Document preparation
- Materials requisition
- Microsoft office
- Shipment planning
- Box and container packing
- Shipping method optimization
- Data evaluation
- Delivery scheduling
- Records management
- Technical writing
- Cargo loading
- Basic mathematics
- Workflow planning
- Contents verification
- Conveyor operation
- Teamwork and collaboration
- Teamwork
- Customer service
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
Languages
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Clerk Lead
StandardAero
08.2023 - Current
Warehouse Team Leader
Future Tech
05.2021 - Current
Shipping Department Lead
Motivating Graphics
01.2019 - 03.2020
Overnight Stocker
Sam's Club
07.2017 - 08.2019
Painter for Mobile Homes
02.2015 - 01.2016
Machine Operator Fuel Pipe Assembler
Stant Inc
01.2013 - 06.2014
High School Graduate -
Eastern Hills High School
Similar Profiles
Bhargav NemaniBhargav Nemani
Co-President at FUTURE TechCo-President at FUTURE Tech
Ravinder SinghRavinder Singh
Installers and Repairers Foreman at Future TechInstallers and Repairers Foreman at Future Tech
NAZNEEN SURAIYANAZNEEN SURAIYA
Customer service and sales at Future TechCustomer service and sales at Future Tech