Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marta Jerez

Hialeah

Summary

Skilled Medical Assistant with a proven track record at Gables Pediatrics, enhancing clinic efficiency and patient satisfaction through meticulous attention to detail and exceptional customer service. Expert in managing medical records and ensuring patient comfort, significantly boosting clinic's quality care reputation. Demonstrates strong time management and listening skills, adept at balancing compassionate care with professional responsibilities.

Overview

2026
2026
years of professional experience

Work History

Front Desk Receptionist

Lysset Iglesia Md
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Waitress Supervisor

Ricks Cafe

Medical Assistant

Gables Pediatrics
03.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.

Education

Surgical Technologist -

Southeastern College
Miami, FL

Medical Assistant

South Florida Institute of Technology
Hialeah, FL
09.2021

GED

Ebenezer International Christian Academy
Hialeah, FL
08.2021

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Medical Assistant

Gables Pediatrics
03.2022 - Current

Front Desk Receptionist

Lysset Iglesia Md

Waitress Supervisor

Ricks Cafe

Surgical Technologist -

Southeastern College

Medical Assistant

South Florida Institute of Technology

GED

Ebenezer International Christian Academy
Marta Jerez