Marta Kovalova
Miami,FL
Summary
Results-driven Sales Associate skilled in enhancing customer experiences through informed product education and collaboration. Proves adaptability and communication strengths support effective team dynamics and drive sales access
Overview
4
4
years of professional experience
Work History
Volunteer
Petco
05.2022 - 09.2022
- Assisted in animal care and handling, ensuring well-being of pets during adoption.
- Educated potential adopters on pet care, fostering informed decision making for pet ownership.
- Supported inventory management by organizing supplies and maintaining cleanliness in service areas.
- Collaborated with team members to create engaging displays that promoted pet products.
- Trained new volunteers on operational procedures, enhancing work efficiency and service quality.
Skate Guard
Pines Ice Arena
06.2023 - 08.2023
- Monitored ice conditions to ensure safe skating environment for patrons.
- Assisted skaters with safety equipment and provided guidance on proper skating techniques.
- Enforced arena rules and regulations to maintain a secure atmosphere during sessions.
- Collaborated with team members to manage crowd control and enhance visitor experience.
- Responded promptly to incidents, ensuring swift resolution and reporting to management.
- Educated newcomers on the use of facilities and available programs offered at the arena.
Sales Associate
Burlington
06.2025 - 11.2025
- Assisted customers in selecting products, enhancing their shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Maintained product displays, ensuring organization and adherence to visual merchandising standards.
- Collaborated with team members to meet store sales goals and improve service delivery.
- Responded to customer inquiries, providing information about products and promotions effectively.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Nini And Loli
11.2025 - Current
- Deliver a high-quality, informative shopping experience beyond standard retail service.
- Maintain extensive knowledge of premium baby merchandise and stroller brands.
- Educate customers on stroller history, design differences, and functionality.
Education
Bachelor of Science - Business Administration
Miami Dade College
Miami, FL05-2026
High School Diploma -
Miami Arts Charter
Wywood05.2004
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
Languages
Spanish
Limited Working
English
Native or Bilingual
Russian
Native or Bilingual
Interests
Art
- Practicing visual artist with work featured in art exhibitions
- Commissioned to paint large-scale building murals and custom pieces
- Experienced in translating creative concepts into finished installations
- Runway model with experience participating in professionally produced fashion shows
- Selected to model in a museum-hosted runway event
- Comfortable working in performance-based, public, and collaborative creative environments
Timeline
Sales Associate
Nini And Loli
11.2025 - Current
Sales Associate
Burlington
06.2025 - 11.2025
Skate Guard
Pines Ice Arena
06.2023 - 08.2023
Volunteer
Petco
05.2022 - 09.2022
Bachelor of Science - Business Administration
Miami Dade College
High School Diploma -
Miami Arts Charter