Marta Soto
Orlando,FL
Summary
Dynamic culinary leader with a proven track record at À La Cart - Poke Kai, enhancing customer satisfaction through innovative recipe development and strategic planning. Skilled in team building and quality control, I successfully boosted productivity and delivered exceptional dining experiences while effectively addressing dietary needs and concerns.
Overview
3
3
years of professional experience
Work History
Supervisor, Sous-chef
À La Cart -Poke Kai
04.2022 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Delivered exceptional culinary experiences, consistently receiving positive feedback from patrons.
- Modified recipes to accommodate dietary restrictions and allergies.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Education
Bachelor of Arts - Advertising And Marketing
University Institute of New Professions
Caracas, VenezuelaSkills
- Training
- Customer service
- Strategic planning
- Inventory control
- Team building
- Waste reduction
- Quality control
- Problem-solving
- Idea development and brainstorming
Accomplishments
- Improved customer satisfaction by addressing concerns promptly and to complete satisfaction.
Timeline
Supervisor, Sous-chef
À La Cart -Poke Kai
04.2022 - 01.2025
Bachelor of Arts - Advertising And Marketing
University Institute of New Professions
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