Marta Tapia
Aberdeen,ID
Summary
Bilingual professional with 5 years of experience in customer service, cash handling, and social media management. Proven skills in communication, leadership, and teamwork, complemented by a background in peer mentoring and caregiving. Aiming to utilize organizational and client-facing abilities in a welcoming environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Home Helpers
Aberdeen, Idaho
06.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided companionship and emotional support to enhance client well-being.
- Documented care activities and changes in client conditions accurately.
Peer Mentor Intern
HEP Program
Pocatello, Idaho
06.2025 - 07.2025
- Completed a 10-hour peer mentor course to support GED students in the program.
- Led daily student activities and provided continuous support, fostering a positive learning environment.
- Provided targeted academic support and guidance to students, helping them progress towards GED completion.
- Maintained responsibility for students' engagement and academic accountability through the internship.
- Planned and organized student activities within budget, enhancing engagement and participation.
- Collaborated with staff to identify student needs and provide tailored support.
- Led group discussions to enhance student engagement and community building.
Salesperson
Ace Hardware
Aberdeen, Idaho
06.2020 - 11.2024
- Engaged with customers to understand their preferences and guide them in selecting suitable products.
- Assisted customers in English and Spanish, enhancing communication and facilitating informed product selections.
- Delivered exceptional customer service, ensuring store cleanliness and organization while efficiently managing cashiering and stocking tasks.
- Operated register and processed transactions, maintaining accuracy in cash handling and credit card processing.
Education
High School Diploma -
Aberdeen High School
Aberdeen, ID06-2024
Skills
- Personal care
- Customer engagement
- Bilingual communication
- Cash handling
- Leadership
- Sales
- Event planning
Certification
- Peer Mentoring Course
- Idaho Direct Care Professional (DCP) Skills Matrix Training
- CPR and First Aid (AHA)
Timeline
Caregiver
Home Helpers
06.2026 - Current
Peer Mentor Intern
HEP Program
06.2025 - 07.2025
Salesperson
Ace Hardware
06.2020 - 11.2024
High School Diploma -
Aberdeen High School