Detail-oriented professional with expertise in order picking and packing. Proven ability to streamline processes and enhance customer satisfaction through effective problem-solving and time management.
Overview
12
12
years of professional experience
Work History
Picking and Packing
Front Line Safety
La Verne, CA
10.2019 - 02.2020
Increased shipping speed through proficient use of RF scanners for accurate order picking and packing tasks.
Reduced order processing time with accurate order picking and packing.
Streamlined order processing by implementing efficient picking and packing techniques.
Expedited order fulfillment process by developing efficient routes for picking and packing products.
Enhanced order accuracy rates through rigorous quality checks at each stage of the picking and packing process.
Cashier
Burger King
Baldwin Park, CA
12.2018 - 09.2019
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Sales Associate
Gallery Trimming
Los Angeles, CA
06.2012 - 02.2017
Assisted customers with product selection and inquiries to enhance shopping experience.
Trained new staff on sales techniques and customer service best practices for improved team performance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Mc DONALDS
Carson, CA
01.2008 - 04.2010
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in training new cashiers on register operations and customer interaction techniques.
Maintained cleanliness of work area, adhering to health and safety standards.
Greeted customers entering store and responded promptly to customer needs.
Stocked, tagged and displayed merchandise as required.