Marta Villarruel
Susanville,CA
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
4
4
years of professional experience
Work History
CNA
Lassen nursing Rehabilitation
Susanville , Californcia
12.2022 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Fiscal
Pit River Health Service
Burney, California
09.2020 - 10.2022
- Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
- Maintained a record of all financial transactions, ensuring accuracy and completeness.
- Prepared invoices for customers and suppliers.
- Reconciled bank statements on a regular basis.
- Processed payments received from customers in an accurate and timely manner.
- Provided administrative support to the finance department, such as filing documents and responding to queries.
- Monitored debtors' accounts to ensure timely payment of outstanding invoices.
- Liaised with auditors during year-end audits, providing supporting documentation when necessary.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Established key relationships with peers throughout company to improve workflows and reduce communication bottlenecks.
- Greeted customers, answered account questions and resolved complaints.
- Participated in financial and operational audits, providing necessary information and support to auditors.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Greeted visitors, answered and directed incoming calls, and provided general information to callers.
- Managed a multi-line telephone system and distributed incoming mail.
- Created documents, spreadsheets, presentations, reports, and other materials as needed.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating requirements; placing and expediting orders for supplies; verifying receipt of supplies.
- Provided administrative support to managers in various departments including document preparation, filing, photocopying and faxing.
- Ordered catering services for special events or meetings held at the office.
- Processed payments from customers using credit card terminals or cash registers.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
Education
Nursing
Lassen Community College
Susanville, CASkills
- Toileting assistance
- Basic Life Support
- Feeding Assistance
- Direct Patient Care
- Patient Lifting
- Vital signs monitoring
- Patient Care
Timeline
CNA
Lassen nursing Rehabilitation
12.2022 - Current
Fiscal
Pit River Health Service
09.2020 - 10.2022
Nursing
Lassen Community College