Marta Catalina Sanchez Lemuz
Sterling ,VA
Summary
Dedicated housekeeping manager with a proven track record at Sheraton Pentagon City Hotel, excelling in team collaboration and customer service. Expert in cleaning and sanitizing, I effectively managed a team of 20, enhancing operational efficiency and maintaining high standards of cleanliness. Committed to safety and continuous improvement in facilities management.
Overview
28
28
years of professional experience
Work History
Custodian AnsdSupervisor
Aldrin Elementary School
09.2003 - 06.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Supported event setup and tear-down, contributing to successful school functions.
- Reported damages and hazardous conditions to management for further action.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Housekeeping Manager
Sheraton Pentagon City Hotel
06.1994 - 08.1999
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of 20 housekeepers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed team productivity and workflow to exceed quality standards.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Evaluated employee performance and developed improvement plans.
- Ensured adherence to safety regulations by conducting regular safety meetings, trainings, and drills for staff members.
Education
GED -
El Salvador
El Salvador Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
- Team collaboration
- Cleaning expertise
- Floor cleaning and buffing
- Custodial machine operation
- Work prioritization
- Customer service-focused
Languages
Spanish
Full Professional
Timeline
Custodian AnsdSupervisor
Aldrin Elementary School
09.2003 - 06.2022
Housekeeping Manager
Sheraton Pentagon City Hotel
06.1994 - 08.1999
GED -
El Salvador
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