Martaijah Haygood
Lansing
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
9
9
years of professional experience
Work History
Store Manager
journeys
09.2025 - Current
- Trained and supervised staff to maintain high-performance standards.
- Coordinated inventory management and restocking processes efficiently.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed staff schedules to maximize coverage during peak hours.
Victoria’s Secret
Lansing
09.2021 - Current
- Communicated the brand aesthetic and lifestyle to customers
- Educated employees on selling behaviors to drive sales through customer interaction
- Visual merchandising
Assistant Store Manager
Windsor Fashions
Okemos
01.2025 - 09.2025
- Assisted in managing daily store operations and team activities.
- Trained and mentored new employees on customer service standards.
- Collaborated with visual merchandising team to enhance product displays.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
FT Sales Lead
Express
Lansing
09.2024 - 12.2024
- Execute all aspects of daily store operations
- Ensure appropriate associate coverage to create a great customer experience
- Executed with product launches, window changes
- Trained associates on store operations, product, policy, and procedures
Assistant Store Manager
Charlotte Russe
06.2024 - 09.2024
- Assist store manager with recruitment and hiring
- Respond to all customer service issues and handle promptly
- Implemented performance improvement incentives
Assistant Store Manager
Rue 21
05.2023 - 10.2023
- Improved team morale by encouraging open communication with management
- Managed daily operations including scheduling, payroll, cash handling, sales forecasting, and delegating tasks as needed
- Encouraged my team to drive sales by coaching through customer service interactions, and through incentives
Jimmy Jazz
Dearborn
08.2019 - 08.2021
- Trained new employees & management
- Restocked and organized shipment
- Worked at multiple locations
Detroit Sportservice
Detroit
06.2017 - 09.2018
- Loaded and organized food distribution
- Interacting with customers
- Operated cash register, check and credit transactions with 100% accuracy
Education
High School -
Cass Tech High School
General Associates -
Wayne County Community College
Michigan State University
Skills
- Leadership and management skills
- Exceptional Customer service skills
- Training & Development
- Org
Timeline
Store Manager
journeys
09.2025 - Current
Assistant Store Manager
Windsor Fashions
01.2025 - 09.2025
FT Sales Lead
Express
09.2024 - 12.2024
Assistant Store Manager
Charlotte Russe
06.2024 - 09.2024
Assistant Store Manager
Rue 21
05.2023 - 10.2023
Victoria’s Secret
09.2021 - Current
Jimmy Jazz
08.2019 - 08.2021
Detroit Sportservice
06.2017 - 09.2018
High School -
Cass Tech High School
General Associates -
Wayne County Community College
Michigan State University