Driven by a results-focused mindset, I leveraged my customer service and UX design skills at Burger King to enhance team efficiency and elevate customer satisfaction. My adaptability and innovative approach to problem-solving significantly contributed to a positive work environment and improved service delivery, demonstrating a commitment to continuous improvement and professional excellence.
Overview
5
5
years of professional experience
Work History
Team Member
Burger King
2022.04 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
Zaxby's Chicken Fingers & Buffalo Wings
2019.12 - 2020.06
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Trained new team members by relaying information on company procedures and safety requirements.
Assisted customers in selecting merchandise best suited to needs.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Education
High School Diploma -
Kendrick High School
Columbus, GA
05.2022
Skills
User Research
Usability Testing
Visual design
Illustration
Wireframing
Responsive design
Solution prototypes
Prototyping
Color theory
Iconography
UX architecture
Interaction design
Design thinking
Solution mock-ups
User Interface (UI) design
CSS
UX Design
Wireframing and Prototype Design
Task Prioritization
Interpersonal Communication
Team Collaboration
Color Palettes
Creative and Innovative
Web Design
Problem-solving abilities
Reliability
Effective Communication
Adaptability and Flexibility
Self Motivation
Interpersonal Skills
Goal Setting
Professionalism
Time management abilities
Adaptability
Issue Resolution
Continuous Improvement
Languages
English
Native or Bilingual
Timeline
Team Member
Burger King
2022.04 - Current
Team Member
Zaxby's Chicken Fingers & Buffalo Wings
2019.12 - 2020.06
High School Diploma -
Kendrick High School
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