Enthusiastic Social Media Intern educated in analytics assessment and offering exceptional writing skills. Promoting strong work ethic. Outgoing Marketing Intern adept at cultivating productive relationships with internal and external stakeholders. Consensus builder and problem solver tackles any challenge with resourcefulness and penchant for motivational leadership. Knowledgeable emerging marketing professional eager to support and enhance business and customer goals with hard work and flexible approach.
Overview
4
4
years of professional experience
Work History
Cashier
Roti Mediterranean Grill
07.2021 - Current
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Collected and authorized payments of guests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Restocked and organized merchandise in front lanes
Lifted up to 53 pounds at once and used forklift to move heavier loads
Social Media Intern,marketing Intern,
After School Programs Inc.
06.2019 - 12.2022
Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
Prioritized helping customers over completing other routine tasks in store.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Assisted customers with locating and choosing merchandise in any store department.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Folded and arranged merchandise in attractive displays to drive sales.
Checked prices for customers and processed items sold by scanning barcodes.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
Evaluated business requirements, leveraging information to forecast feature costs relating to hardware, software and consulting.
Supported technology design, testing and execution by providing research-based product and process knowledge.
Collaborated closely with sales team to manage leads and help with proposals.
Conducted basic market research to identify customer needs.
Assisted in creating written, video and image content for marketing channels.
Managed customer expectations and helped navigate sales processes.
Contacted prospective customers through phone calls and emails to develop business.
Maintained confidentiality of customer and business information to prevent data breaches.
Demonstrated products to customers, answered questions, and redirected objectives to positive features.
Education
High School Diploma -
Rauner College Prep
1337 W Ohio St, Chicago, IL 60642
06.2023
Skills
Social media technologies
Notetaking
Order taking
Cash Handling
Basic math skills
Cleaning and sanitizing
Store merchandise stocking
Customer assistance
Stocking and replenishing
Sales Expertise
Cleaning and Sanitizing
Till Counting
Cash Register Systems
Guest Inquiries
Staff Training
Cash Management
Money Handling
Issue Resolution
Order Taking
Retail Merchandising
Product Knowledge
Merchandise Restocking
Training and Development
Credit Card Payment Processing
Customer Relations
Sales and Upselling
Apple macOS
Google Docs
Money Handling Abilities
Customer Relationship Management
Cash Register Operation
Refund Handling
Critical Thinking
Order Packaging
Restocking
Drawer management
Time management skills
Reports and documents
Money handling
Retail merchandising
Cash register systems
Timeline
Cashier
Roti Mediterranean Grill
07.2021 - Current
Social Media Intern,marketing Intern,
After School Programs Inc.
06.2019 - 12.2022
High School Diploma -
Rauner College Prep
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