Gregory Martel

• Provided oversight of all departments in order to ensure smooth operation of daily activities.
• Maintained ongoing engagement with key stakeholders by actively participating in meetings and promptly addressing any information needs.
• Implemented successful communication strategies for fostering better interactions within the company.
• Analyzed market trends to identify opportunities for growth within existing markets or new ones.
• Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Oversaw and enhanced the efficiency of financial operations within the organization.

Key Accomplishments:

• Led the organization to it’s second highest revenue year in company histroy
• Drove EBITDA in excess of 27%
• Created advantage capability initiative, assisting organization to formulate a strategic direction
• Implemented new payroll services provider, reducing annual cost by 28% while enhancing services to the employee base
• Drove new customer outreach initiative resulting in over $600K in new customer sales and over $5M in sales annualized funnel opportunities,
• Successfully negotiated volume manufacturing contract with key US Military supplier including PPAP qualification process; expected to generate over $2.5M in annual revenues

• Determined performance goals and offered tactics for achieving milestones.
• Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
• Supervised daily operations of multi-million dollar divisional operation.
• Integrated marketing and sales strategies with business development and operational leadership plans.
• Developed and managed brand identity in new market launches.
• Devised utilities needed to streamline and strengthen operations, driving substantial improvement to KPIs.

Key Accomplishments:

• Generated revenue growth of more than 20% over the past two years
• Exceeded bookings goals by an average of 11% in the past eight quarters.
• From 2017 to 2021, increased revenues by 300% and improved GM by 6% in targeted growth (liquid chiller) market.
• Drove 7% material cost reduction on flagship product in 2021 through development and implementation of in-house controls technology.
• Implemented integrated CRM and marketing automation system that led to 25% increase in annual leads and 300% increase in new customers.
• Drove cost of warranty down by 40% over three year period through a series of aggressive root cause analyses and corrective actions.

• Created business process flows to identify opportunities for improvement.
• Made technical suggestions regarding modifications to documentation, product performance and failure analysis.
• Implemented best practices to strengthen internal systems and spearhead proactive change.
• Created product technical updates for systems that were returned for repair.
• Managed selection and development of people, resources and budgets necessary to perform departmental functions.
• Transformed departmental operations through aggressive process overhaul and attention to quality.
• Monitored service calls to observe employees demeanor, technical accuracy, and conformity to company policies.

Key Accomplishments:

• Project Manager for development of next generation thermal conditioning products for key military customer growing them to top revenue customer three years in a row.
• Successfully created in implemented specification generation process for custom liquid chiller product line.
• Led division through ISO9001 transition process from 2008 to 2015 standard with 0 nonconformities.

• Implemented creative sales and marketing strategies to assist sales team with reaching targets.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Led sales planning, development and account management for the Americas, Europe, and Asia.
• Maximized sales by efficiently managing 24 channel partners.

Key Accomplishments:

• Generated over 15% yr/yr bookings growth.
• Developed product line end of life strategy with less than $15K inventory impact.
• Successfully converted 98% of Thermonics customers to next generation Temptronic branded product line.
• Successfully planned and executed Thermonics facility relocation to Massachusetts on time and under budget.

• Oriented, trained, and directed staff to achieve objectives.
• Improved training to reduce knowledge gaps and eliminate performance roadblocks.
• Leveraged market knowledge and leadership to increase profits.
• Developed premier client portfolio.
• Achieved conformity with product quality specifications by recommending corrective manufacturing actions.

Key Accomplishments:

• Developed custom product pricing strategy that generated a GM in excess of 55%.
• Created specification generation system that reduced customer rejection rate to less than 1%.
• Project manager for largest customer funded product development in company history which led to initial penetration in the liquid chiller market.

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Conducted performance reviews providing coaching and feedback to benefit both company and employee.
• Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
• Implemented policies and standard operating procedures and managed quality, customer service and logistics.
• Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
• Oversaw financial management, budget management, accounting and payroll activities.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
• Limited inventory discrepancies by creating online inventory system in an MS Access database and inventory ticket system.

Key Accomplishments:

• Created rough cut capacity planning model that led to 90% in unplanned overtime labor.
• Implemented inventory control system with quarterly physical inventory accuracy greater than 98%..
• Developed material, labor, and burden costing model that provided greater than 95% accuracy with despite having no bills of materials or labor standards in place.
• Successfully planned and executed Sigma Systems facility relocation to Massachusetts on time and under budget.

• Spearheaded two product line introductions.
• Developed modified business strategy to shift sales from high volume/low margin OEM sales to lower volume/high margin end user sales resulting in 20% GM improvement.

• Responsible for $8M in annual bookings across 6 OEM accounts.
• Successfully launched new 300mm ThermoChuck systems and secured product acceptance across all OEM accounts.

• Successfully gained user acceptance of new, non-contact resistivity measurement tool at four key accounts,
• Developed ozone passivity on recipe to allow successful measurement on epitaxial wafers immediately after processing.