Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARTELL A. GIRARD

Lansing,MI

Summary

Results-driven sales professional with a proven track record in cultivating client relationships and developing strategic sales plans. Skilled in problem-solving, customer relations and effective multitasking, with experience in managing and training teams. Eager to leverage these skills to excel in a new leadership role and drive team success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Regional Sales Manager

The THC Firm
11.2024 - Current
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.

Bartender/Shift Manager

Circa 1919 LLC “Venue”
07.2022 - 06.2024
  • Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
  • Handled customer complaints professionally, resolving issues promptly and effectively.
  • Conducted staff meetings to review work activities and drive continuous improvement.
  • Performed opening and closing duties, printing sales reports, preparing cash drawers and setting up for incoming shift.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Bartender/Server

Mac's Acadian Seafood Shack
05.2013 - 07.2022
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences.
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
  • Set up and maintained appropriate stock levels for bar.
  • Used beer, wine and cocktail knowledge to make recommendations.

Support Specialist

Belfor Restoration Company
03.2015 - 11.2015
  • Assessed customer needs and escalated calls to specific departments.
  • Navigated multiple computer applications while conversing with customers.
  • Took ownership over customer concerns, following issues through to resolution.
  • Displayed positive, professional and empathetic tone to deliver consistently superior service.
  • Answered incoming customer calls in timely and professional manner.

Education

Associate of Applied Science -

Washtenaw Community College
Ann Arbor, MI

Skills

  • Sales Expertise

  • Strong Multitasking

  • Staff Training and Supervision

  • Cash Handling Expertise

  • Microsoft Office

  • G Suite

Certification

TIPS Certified

Timeline

Regional Sales Manager

The THC Firm
11.2024 - Current

Bartender/Shift Manager

Circa 1919 LLC “Venue”
07.2022 - 06.2024

Support Specialist

Belfor Restoration Company
03.2015 - 11.2015

Bartender/Server

Mac's Acadian Seafood Shack
05.2013 - 07.2022

Associate of Applied Science -

Washtenaw Community College

Similar Profiles

CREATE PROFILE