Martell Davis
Lakeside,CA
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
19
19
years of professional experience
Work History
Owner/Operator
1904 AUDIO
12.2013 - Current
- Installation of car audio equipment
- Sales of equipment
- Building of custom boxes
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Aseembly Tech Lead
D&K Engineering
02.2022 - 12.2024
- Lead of the assembly line of projects obtained by the company
- Ensure proper building of machines/units
- QA checks prior to submitting to final engineer
- Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
- Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
- Established coding standards to ensure consistent quality across the development team''s output.
- Built strong relationships with stakeholders, ensuring clear communication channels for project updates and progress reports.
- Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
- Led by example, actively contributing to codebase and review processes.
Manager of Customer Service
International Diversified
02.2008 - 11.2013
- Hired, trained, supervised and motivated the team of ten retail professionals to provide knowledgeable and fast services to every guest, conduct walk throughs to assess and remedy factors
- Created staff scheduling
- Review of sales reports to enhance sales and improve inventory
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Warehouse Assistant
Suju
03.2006 - 07.2008
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Education
Associate of Arts -
Strafford Career Institutes
Stafford, CT01.2020
Associate of Arts -
Coastline Community College
Fountain Valley, CA01.2017
Skills
- Team building
- Blueprint reading
- Building
- Leadership
- Communication
- Car audio installation
- Custom box building
- Quality assurance
- Technical documentation
- Project management
Timeline
Aseembly Tech Lead
D&K Engineering
02.2022 - 12.2024
Owner/Operator
1904 AUDIO
12.2013 - Current
Manager of Customer Service
International Diversified
02.2008 - 11.2013
Warehouse Assistant
Suju
03.2006 - 07.2008
Associate of Arts -
Strafford Career Institutes
Associate of Arts -
Coastline Community College
Similar Profiles
Tate GibbsTate Gibbs
Food Runner at Bistro 1904Food Runner at Bistro 1904
Luc RogersLuc Rogers
Co Founder - Head of Manufacturing at Automatic AudioCo Founder - Head of Manufacturing at Automatic Audio
River ChildersRiver Childers
UA AVS Student Helpdesk at Audio Visual SolutionsUA AVS Student Helpdesk at Audio Visual Solutions