Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Martell Lightfoot

Saint Paul,MN

Summary

Dynamic Billing Specialist with a proven track record at Medicine for Business, excelling in claim submission and billing reconciliation. Adept at ensuring HIPAA compliance while delivering exceptional customer service. Skilled in accounts receivable management, I effectively resolved billing disputes, contributing to improved cash flow and client satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Billing Specialist / AR Collections

Medicine for Business(MBI)
Phoenix, AZ
06.2024 - 04.2025
  • Submitted appeals for denied claims in accordance with insurance criteria.
  • Reviewed patient records to ensure accuracy and completeness for billing.
  • Maintained comprehensive records of billing activities, including denials and payments.
  • Ensured HIPAA compliance by safeguarding patient confidentiality.
  • Generated monthly patient invoices per established fee schedules.
  • Verified claim data accuracy prior to submission to insurance carriers.
  • Collaborated with clinical staff to uphold accurate coding practices.
  • Updated knowledge of CPT and ICD-10 coding principles and regulatory requirements.
  • Oversaw monthly aging reports for account management.
  • Utilized various electronic data interchange (EDI) systems for efficient data handling.

Accounting / Collections

Resnick & Louis, PC
Scottsdale, AZ
05.2023 - 06.2024
  • Analyzed accounting data to identify trends and irregularities.
  • Analyzed accounting data for trends or irregularities.
  • Reviewed collections and accounts receivable reports to assess outstanding invoices over 90 days.
  • Maintained and updated an Excel spreadsheet with client and matter information.
  • Collaborated with departments to resolve issues related to unpaid invoices.
  • Contacted clients and insurance adjusters via email or phone to facilitate account resolution.
  • Researched and coordinated approval processes for write-offs and refunds.
  • Reported accounts receivable and financial data to management as required.

Patient Financial Services Lead

Ic Systems
Saint Paul, MN
09.2016 - 03.2023
  • Ensured accurate and timely payment of all accounts payable.
  • Identified and resolved discrepancies between invoices and payments with clients and staff.
  • Processed credit card payments securely via telephone using encryption technology.
  • Utilized software including Excel, Word, and Outlook for effective recordkeeping.
  • Maintained compliance with federal and state laws regarding collections practices.
  • Followed up on unpaid claims promptly while adhering to HIPAA regulations.
  • Conducted collection activities on delinquent accounts through calls and correspondence.
  • Participated in team meetings and training sessions focused on collections procedures.

Education

Some College (No Degree) - Health Information Management

Bryan University
Phoenix, AZ

Skills

  • Claim submission and billing reconciliation
  • HIPAA compliance
  • ICD-10 and CPT coding
  • Accounts receivable management
  • Data analysis and research
  • Customer service excellence
  • Billing dispute resolution
  • Payment posting and collections
  • Month-end closing procedures
  • Billing software proficiency

Certification

  • Medical billing and coding certificate.

Timeline

Billing Specialist / AR Collections

Medicine for Business(MBI)
06.2024 - 04.2025

Accounting / Collections

Resnick & Louis, PC
05.2023 - 06.2024

Patient Financial Services Lead

Ic Systems
09.2016 - 03.2023

Some College (No Degree) - Health Information Management

Bryan University

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