Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Martene Pendigrast

Martene Pendigrast

CSR, Sales, & Management
Charleston,SC

Summary

Highly motivate individual with an knowledgeable and dedicated customer service background in the following career fields. In 1997 i was a junior in high school and was given my first opportunity to worked as a sales clerk at the Kerr Drug store located in South Windermere shopping center. Year 2000 was my first experience as a Sales Associate. Earning an hourly and commission pay, working in the sporting goods department at Sears. 2004 was my first management experience, as a kiosk manager of Proactiv Solution which was located in the Citadel Mall. In the year 2006 i worked at Palmetto Ford Car Dealership. This position as a Saleswomen was one of my best sales experience in my career field. Between the years of 2007 thru 2011 i worked as a Front Desk Agent in a few different hotel chains. This position allow myself to grow into an outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. I was consistently recognized for sales performance and excellence in customer service as years when by. Between the years of Results-driven committed to continuous growth in sales revenue. I consistently achieves goals in revenues, new account development and product sales. By be knowledgeable and dedicated customer service professional with extensive experience in retail and industry sales, I am a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Down below list the following year of my work history.

Overview

26
26
years of professional experience
3
3
years of post-secondary education

Work History

Ms. M's Gift Braskets

Self-employeed
Charleston, SC
02.2008 - Current
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Managed store organization, maintenance and purchasing functions.
  • Maintained customer satisfaction with quick and professional handling of product orders.
  • Make special request gift baskets as order by customers.


Private Caregiver

Charlene Brown
Summerville, SC
10.2016 - 10.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Administered medication as directed by physician.
  • Planned healthy meals, and cooked meals to provide adequate nutrition for client wellbeing.
  • Documented vitals, behaviors and medications in client medical records.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Sales Associate

New York & Company Outlet
Charleston, ME
11.2019 - 03.2022
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Processed product returns and assisted customers with other selections.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Sales Clerk

Blue Water Gas Station
Charleston, SC
03.2013 - 09.2014
  • Opened and closed store by balancing cash registers and receipts.
  • Tallied cash drawer at beginning and end of each work shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Kept front check out area clean and organized for efficient service.
  • Monitored deliveries by checking merchandise against invoice paperwork.
  • Presented, rotated and date-checked products to maintain company freshness standards.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Store Shift Manager

Dollar General Store
Charleston, SC
09.2011 - 03.2013
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Provided friendly service and assistance to promote customer loyalty, satisfaction and sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered customer questions and helped find specific items.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Processed customer refunds and exchanges according to established guidelines.
  • Tallied cash drawer at beginning and end of each work shift.

Education

Property Management

Fortune Academy of Real Estate
537 Long Point Rd
10.2008 - 10.2008

License CNA - Certified Nurse Aid

Trident Technical College
Charleston, SC
02.2000 - 06.2000

High School Diploma -

Septima P Clark Corporate Academy
1020 Grimball Rd. Charleston, SC 29412
08.1996 - 09.1999

Skills

    Accurate money handling

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

New York & Company Outlet
11.2019 - 03.2022

Private Caregiver

Charlene Brown
10.2016 - 10.2022

Sales Clerk

Blue Water Gas Station
03.2013 - 09.2014

Store Shift Manager

Dollar General Store
09.2011 - 03.2013

Property Management

Fortune Academy of Real Estate
10.2008 - 10.2008

Ms. M's Gift Braskets

Self-employeed
02.2008 - Current

License CNA - Certified Nurse Aid

Trident Technical College
02.2000 - 06.2000

High School Diploma -

Septima P Clark Corporate Academy
08.1996 - 09.1999
Martene PendigrastCSR, Sales, & Management