Years mental health
Martene Swancy
Social Service
Riverside,CA
Summary
7 years of experience in supervising individuals and groups to drive practical solutions to conflicts. Innovative in developing unique solutions targeted to precise needs of each individual case. Attentive in hearing all viewpoints and working closely with disputants to deliver mediation and solutions based on communication and cooperation. Being organized and a dependable candidate grants success at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. With a track record for being a focused professional with success to deliver unbiased perspective to solve disputes. Accomplished in drafting and reporting comprehensive documentation by collecting supporting information in order to help people navigate life challenges. By way of utilizing the following methods: applied psychology, criminal justice skills, case management, mental health research and critical thinking. With a drive to strictly follow applicable laws and ethical procedures for all cases.
Overview
11
11
25
25
Customer Service
11
11
Public Relations
Work History
Community Inclusion Facilitator
Social Vocational Services
03.2020 - Current
- Managed/Provide vocational and skills training to persons with developmental disabilities
- Advocated for program participants by outlining cases and needs to program executives.
- Provided leadership for program attendees, guiding day-to-day activities and facilitating community outings.
- Prepared written opinions or decisions regarding cases.
- Assist clients to set realistic goals and objectives, evaluate, implement and chart clients progress on goals, pick up and drop off clients, provide supervision, mandate abuse.
- Identified areas in need of improvement and implemented solutions.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
- Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
- Enhanced leadership/management abilities and expertise by delivering forward-thinking training to clientele.
Certified Home Health Aide
Home Health
10.2013 - 12.2020
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted with end-of-life care.
- Trained/ managed over 20 new staff members on best practices for home health care.
- Assisted patients with daily living activities, enhancing their quality of life and promoting independence.
- Administered prescribed medications to patients as directed, ensuring proper dosage and adherence to treatment plans.
- Implemented fall prevention strategies within home settings resulting in reduced incidence of falls among elderly clients.
- Assisted healthcare providers during visits enabling smoother examinations leading improved diagnosis accuracy.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Supervised daily activities and provided assistance to staff.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
- Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Collaborated with healthcare professionals to develop personalized care plans, optimizing patient outcomes and satisfaction.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Promoted patient mobility by assisting with exercises and ambulation, reducing the risk of injury or complications from prolonged immobility.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Researched and recommended community resources to meet clients' needs.
- Developed and implemented care plans for clients.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Acted as a liaison between patients, families, and healthcare professionals ensuring all parties are informed on updates related to the client''s health and well-being.
- Managed wound care for patients following physician instructions, promoting efficient healing processes and preventing infection risks.
Education
BACHELOR OF SCIENCE in PSYCHOLOGY -
University of Phoenix-Online Campus
Phoenix, AZ06.2023
High School Diploma -
John Glenn
Norwalk, CA05.1999
Skills
- Professional ethics understanding
- Organizational Skills
- Negotiation Management
- Great Oral & Written Communication
- Problem Solving
- Teamwork and collaboration
- Professionalism
- Multitasking/ computer knowledge
- Ability to work under pressure
- Strategic Planning
- Community Outreach
- Advocacy
Certification
- Certified CA Special Driver VDDP (vehicle for developmentally disabled)
- CPI crisis prevention institute, CPR cardiopulmonary resuscitation, Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don't let the fear of losing be greater than the excitement of winning.
Robert Kiyosaki
Timeline
Community Inclusion Facilitator
Social Vocational Services
03.2020 - Current
Certified Home Health Aide
Home Health
10.2013 - 12.2020
BACHELOR OF SCIENCE in PSYCHOLOGY -
University of Phoenix-Online Campus
High School Diploma -
John Glenn
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