Martenus Davis
Kent,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Container Specialist
The Container Store
Tukwila, WA
10.2023 - Current
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Resolved customer complaints in a professional manner.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Counted and balanced cashier drawers.
- Greeted customers and provided excellent customer service.
Server
Sodexo USA
Seattle, WA
03.2023 - 10.2023
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Person in Charge
Safeway
Seattle, WA
04.2021 - 11.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided guidance and support for personnel as needed.
- Monitored performance of employees to ensure quality standards were met.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Reviewed completed work to verify consistency, quality and conformance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
UDYC
Seattle, WA06-2015
Skills
- Customer Relations
- Quality Assurance
- Order Management
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Cash Handling
- Cash Register Operation
- Operations Management
- Staff Management
- Complex Problem-Solving
Timeline
Container Specialist
The Container Store
10.2023 - Current
Server
Sodexo USA
03.2023 - 10.2023
Person in Charge
Safeway
04.2021 - 11.2022
High School Diploma -
UDYC
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