Martez Smith
Raleigh,NC
Summary
. Hardworking promoting extensive troubleshooting, customer assistance and inspection skills coupled with Number of years of expertise. Diligent and hardworking with high commitment to safety. Ready to take on new challenges with great company offering opportunities for advancement.
Overview
4
4
years of professional experience
Work History
Route Driver
Joy Cleaning
03.2023 - Current
- Improved customer satisfaction by providing timely and accurate deliveries of products.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
- Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
- Assisted warehouse staff in inventory management, leading to better product availability for customers on assigned routes.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Received, counted and inspected inventory for delivery.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Logged mileage, stops, orders and carton counts for each route.
Delivery Driver Helper
UPS
09.2022 - 01.2023
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Reduced loading time for trucks by efficiently sorting and stacking packages according to the delivery sequence.
- Ensured timely deliveries with accurate.
- Maximized delivery accuracy by double-checking addresses on packages against the manifest before loading onto the truck.
- Contributed to a safe working environment by adhering to safety protocols during loading, unloading, and transporting of packages.
- Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
- Supported a positive work atmosphere among colleagues by maintaining open communication channels with other team members and management.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Expedited package unloading at each stop through quick assessment of drop-off locations and efficient handoff techniques.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as traffic delays or inclement weather conditions affecting delivery times.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Lifted and carried packages weighing up to Number pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Scanned and tracked packages for delivery accuracy and security.
Package Handler
UPS
09.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Built strong relationships with customers and vendors through excellent customer service.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Elevated workplace safety awareness through ongoing training, reducing incidents of injury on the job.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
Stocking Associate
Bp Gas Station
03.2020 - 10.2022
- Placed products in correct storage locations to keep stock areas organized
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Helped with Unloading Pallets for Delivery Drivers
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered queries and concerns and assisted customers with product selections.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
Education
Diploma -
South East Raleigh Highschool
Raleigh Nc06.2021
Skills
- GPS and Route Planning
- Commercial Driving
- Commercial Material Transportation
- Order Picking and Processing
- Vehicle Maintenance
- Delivery Management
- Route Logs
- Product Inspection
- Safe Driving Practices
- Strong Work Ethic
- Customer Service
- Vehicle Maintenance Knowledge
- Time Management Abilities
- Attention to Detail
- Physical Stamina
- Loading and Unloading Expertise
- Teamwork and Collaboration
- Load Securing Techniques
- Organizational Skills
- Safe Vehicle Operation
- Safe Driving
- State Driver's License
Timeline
Route Driver
Joy Cleaning
03.2023 - Current
Delivery Driver Helper
UPS
09.2022 - 01.2023
Package Handler
UPS
09.2022 - 01.2023
Stocking Associate
Bp Gas Station
03.2020 - 10.2022
Diploma -
South East Raleigh Highschool
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