Martha Bedford
Dallas,TX
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
11
11
years of professional experience
Work History
Teacher
Duncanville ISD
07.2021 - 12.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Retail Keyholder
Chicos
07.2017 - 12.2020
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
- Opened and closed store at proper times for reliable services.
Sales Associate
Nordstrom Rack
06.2014 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
NORDSTROM
03.2014 - 05.2016
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Science - Science Education
University of North Texas
Denton, TXMBA - Business
University of Pittsburgh
Pittsburgh, PASkills
- Customer service delivery
- Teamwork and collaboration
- Time management
- Problem-solving skills
- On-time attendance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teacher
Duncanville ISD
07.2021 - 12.2024
Retail Keyholder
Chicos
07.2017 - 12.2020
Sales Associate
Nordstrom Rack
06.2014 - 06.2016
Sales Associate
NORDSTROM
03.2014 - 05.2016
Bachelor of Science - Science Education
University of North Texas
MBA - Business
University of Pittsburgh
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