Summary
Overview
Work History
Education
Skills
Certification
Languages
Career Break Explanation
Affiliations
languages
Timeline
Generic

Martha Carrillo

Houston

Summary

Dynamic professional with a proven track record at Crazy Boss, excelling in customer service and bilingual communication. Adept at leveraging Microsoft Office Suite to enhance operational efficiency. Recognized for leadership and teamwork, ensuring safety compliance and attention to detail. Passionate about creating positive environments and driving customer satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Floor Staff

Crazy Boss
Pasadena
05.2019 - 07.2020
  • Provided exceptional customer service while fostering a positive store environment.
  • Maintained cleanliness and organization throughout store premises.
  • Assisted customers in product location and addressed inquiries efficiently.

Day Care Assistant / Receptionist

King’s Palace Daycare
Pasadena
11.2012 - 09.2016
  • Supervised children (ages 0 months to 12 years), ensuring safety and wellbeing
  • Developed activity schedules and supported developmental learning
  • Managed front desk operations including phone handling and memo preparation

Cashier

Fiesta Mart
04.2001 - 04.2002
  • Delivered fast and friendly checkout service
  • Maintained clean and organized checkout stations
  • Guided customers in finding store products

Education

Microsoft Office Specialist - Word

Interactive College of Technology
01.2020

Certification -

Nurse Aide Training School
Pasadena, Texas
06.2008

San Jacinto College Central
Pasadena, Texas
01.2007

Skills

  • Microsoft Office Suite
  • Cash handling
  • Safety compliance
  • Customer service
  • Bilingual communication
  • Attention to detail
  • Leadership and teamwork

Certification

  • Microsoft Word 2019
  • Microsoft Excel 2019
  • Certified Nurse Aide
  • Microsoft Office Word 2019 — July 30, 2019
  • Certified Nurse Aide Certificate — June 2008

Languages

Fluent in Spanish and English

Career Break Explanation

During my career break, I dedicated my time to nurturing my children's development and education, focusing on their growth during critical childhood years. Simultaneously, I invested in enhancing my professional skills—particularly in administrative tools and customer service practices—to position myself for a stronger, more impactful return to the workforce.

Affiliations

  • cooking
  • caring for my children and nieces
  • holding yard sales and garage sells
  • studying up on different topics that i find appealing

languages

spanish
Native/ Bilingual

Timeline

Floor Staff

Crazy Boss
05.2019 - 07.2020

Day Care Assistant / Receptionist

King’s Palace Daycare
11.2012 - 09.2016

Cashier

Fiesta Mart
04.2001 - 04.2002

Microsoft Office Specialist - Word

Interactive College of Technology

Certification -

Nurse Aide Training School

San Jacinto College Central