Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martha Chavez Flores

San Jose,CA

Summary

A key strength lies in the ability to excel at making things happen. With a proven track record of successfully executing projects and achieving desired outcomes, brings a results-oriented approach to every task. Combining strong problem-solving skills with a keen attention to detail, consistently delivers high-quality work within tight deadlines. Passion for continuous improvement and dedication to exceeding expectations make a valuable asset in any professional setting.

Overview

2
2
years of professional experience

Work History

Tester 1

Jabil
12.2022 - 04.2023
  • I will work with new iPads
  • I send 20 messages and answer 3 calls
  • Groundhog computers
  • I will work with machines that have lasers
  • Pack out the iPads
  • I will learn commands for some computers
  • I will run all the iPads on different machines
  • I will scan every computer that we will get and scan them out after they are done running them
  • I will make sure that the iPads are working right and they aren’t broken
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.
  • Improved test data management practices, creating realistic datasets for more effective testing scenarios.
  • Collaborated with development teams to ensure understanding of specifications and requirement for high-quality product delivery.
  • Streamlined bug reporting process, enabling quicker fixes and updates to software applications.

Sales Associate/Assistant Manager

Shoe Palace
05.2022 - 11.2022
  • Help customers find merchandise and purchase products
  • Every time we get a shipment, I print a paper so I can start counting everything that we got in the shipment
  • Sometimes they give me 1 hour to finish folding cloth, always completed before the hour mark
  • Train new employees and I show them how everything gets done here
  • Send emails to my boss so he can approve new employees
  • Monitored merchandise levels to uphold store inventory.
  • Process returns and sales with monetary transactions
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Retail Associate

Ross
09.2021 - 11.2021
  • Systematized newly received merchandise to boost efficiency.
  • Sensor the cloth and then hang it
  • Categorized apparel by gender and age groups.
  • Sorted and categorized box contents.
  • Supported staff in concluding garment box completion.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Del Mar High School
San Jose, CA
06.2021

Skills

  • Fast learner
  • Great attention to detail
  • Able to meet deadlines
  • Personable
  • Willingness to learn
  • Bilingual in Spanish/English
  • Team player
  • Great communicator
  • Manual testing
  • Functional testing
  • Performance testing
  • Product testing

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Tester 1

Jabil
12.2022 - 04.2023

Sales Associate/Assistant Manager

Shoe Palace
05.2022 - 11.2022

Retail Associate

Ross
09.2021 - 11.2021

High School Diploma -

Del Mar High School

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Martha Chavez Flores