Martha Cornejo
Seagoville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Leasing Consultant
S2 Residential
Mesquite , TX
05.2025 - Current
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Responded to tenant requests for maintenance services in a timely manner.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Utilized effective communication techniques to provide clear information on rental policies and procedures, ensuring understanding and compliance among tenants.
- Maintained accurate records of tenant applications and lease agreements.
- Coordinated move-in and move-out processes for residents.
- Conducted regular property inspections to ensure compliance with standards.
- Collaborated with maintenance teams to address resident requests promptly.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Contacted and followed up with tenants on renewal notices.
- Escalated critical issues to property manager to deliver immediate resolution.
Lead Pharmacy Technician
DLH
Lancaster, Texas
05.2020 - 05.2025
- Packed merchandise into boxes and containers to ensure safe shipment.
- Managed a team of 17 packers and flex techs.
- I’m trained in IPD, unlocking, bulk, and med surge.
- Efficiently packaged 275+ items, maintaining consistency to meet fulfillment deadlines.
- Accomplished production goals by working with speed and accuracy.
- Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
- Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Entered and distributed work orders to other technicians.
- Followed safety practices to safeguard against injury and damage to property.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
- Managed quality control and maintained high level of customer satisfaction.
- Encouraged, empowered and motivated team to accomplish objectives.
- Organized, allocated and verified utilization of resources for daily operations.
- Helped employees understand and follow senior manager orders to support business success.
- Enhanced personnel management strategies for better morale and retention.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
Sales Consultant
Milestone Management
Dallas, TX
12.2017 - 12.2018
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Detailed application requirements and answered questions from prospective tenants.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Coordinated and followed up on maintenance requests for residents.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
CSR
Bibbentuckers
Dallas, TX
07.2017 - 12.2017
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Printed customer bills and processed payments using cash register.
- Attached tags to identify customer items.
- Greeted customers, collected items and recorded contact information.
Stocker
CiCis Pizza
Dallas, TX
09.2015 - 09.2017
- Maintained clean and neat work areas to maximize productivity.
- Filled daily specialized requests and completed wholesale orders.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
Cashier Specialist
Donut Palace
Seagoville , TX
05.2012 - 04.2017
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
- Assisted with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
High School Diploma -
Seagoville High School
Dallas, TX05.2016
Some College (No Degree) -
Eastfield College
Mesquite, TXSkills
- Microsoft Office
- Bilingual
- Active Listening
- Teamwork
- Customer Service
Timeline
Leasing Consultant
S2 Residential
05.2025 - Current
Lead Pharmacy Technician
DLH
05.2020 - 05.2025
Sales Consultant
Milestone Management
12.2017 - 12.2018
CSR
Bibbentuckers
07.2017 - 12.2017
Stocker
CiCis Pizza
09.2015 - 09.2017
Cashier Specialist
Donut Palace
05.2012 - 04.2017
High School Diploma -
Seagoville High School
Some College (No Degree) -
Eastfield College