Professional Secretary with over 26 years of experience managing daily administrative support tasks and operations in the El Paso Police Department . Well-organized, quick learner committed to delivering high-quality results. Organized and with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
• Provide administrative support to the PHRCC Commander and PHRCC staff.
• Coordinate day-to-day operations, manage mail, and update staffing and phone rosters.
• Organize monthly Citizen Advisory Board meetings and compile information for CAB meetings.
• Finalize Monthly Reports, Commendable Case Reports, Employee Inspection Reports, and Key Performance Reports.
• Maintain and update personnel records, including data entry into LEM’s, WebRMS, and Everbridge software.
• Screen phone calls and visitors for the Commander.
• In direct contact with PHRCC Office Manager, PD Payroll, PD Planning, PHRCC Training Coordinator, WebRMS, and IT for staff changes and detached duty updates.
• Provided administrative support to six Commanders overseeing the Auxiliary Support Division, Special Services Division, and Support Services Division
• Coordinated day-to-day operations, managed mail, and updated staffing and phone rosters.
• Assisted with monthly Department Awards Committee meetings and the EPPD Annual Awards Ceremony.
• Drafted and finalized monthly reports and officer divisional files.
• Managed the divisional budgets. Attended budget meetings with the Commander.
• Coordinated PD City Council items with the City Attorney and different supervisors within the department.
• Was appointed to the PD Y2K committee, PD 5-year plan committee, and Hurricane Katrina committee by the Commander. Was appointed as the person taking minutes by the Lieutenant overseeing the committees.