Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Martha Czitter

Brooklyn,NY

Summary

Compassionate direct support professional with extensive experience at HASC, enhancing clients' quality of life through effective crisis intervention and empathetic caregiving. Skilled in medication administration and relationship building, I foster independence and well-being while ensuring safety and dignity in all interactions. Committed to promoting healthy lifestyles and community integration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct-support-professional

HASC
02.2014 - 05.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Facilitated community integration for clients, enriching their social networks and life experiences.
  • Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
  • Organized and participated in recreational activities, contributing to vibrant community life for residents.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Monitored and reported changes in clients' health and well-being, enabling timely interventions.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Transported clients to medical and dental appointments to provide support.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Assisted disabled clients to support independence and well-being.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Education

Bachelor of Arts - Speech Pathology

Herbert Lehman College
Bronx, NY

Bachelor of Education - Teaching

Rika Breuers Teachers Seminary
Manhattan, NY

Skills

  • Time management
  • First aid and safety
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Decision-making support
  • Relationship building
  • Direct patient care
  • Transportation
  • Appointment scheduling
  • Patient care
  • Client transportation
  • Recreational activities
  • Community integration
  • Transportation assistance
  • Daily living support
  • Empathy and patience
  • Active listening
  • Record keeping
  • Self-care promotion
  • Personal care assistance
  • Health services
  • CPR certification
  • First aid certification
  • Cooking meals

Certification

  • PCA - Personal Care Aide
  • Certified AMAP, HASC - 2024 to 2025

Languages

English
Full Professional

Timeline

Direct-support-professional

HASC
02.2014 - 05.2025

Bachelor of Arts - Speech Pathology

Herbert Lehman College

Bachelor of Education - Teaching

Rika Breuers Teachers Seminary