Experienced senior operations and administration manager with a successful history of leading teams and improving operational efficiency. Skilled in implementing strategic initiatives to drive productivity and foster growth. Recognized for strong leadership and communication abilities, enabling effective team collaboration and achievement of organizational objectives.
Overview
28
28
years of professional experience
Work History
Senior Manager, Operations and Administration
Alzheimer’s Drug Discovery Foundation
11.2021 - Current
Streamline onboarding/offboarding processes to enhance employee comfort and compliance
Oversee invoice processing and ensure prompt payments, maintaining accurate records
Track and analyze departmental budgets to optimize profitability and meet financial goals
Collaborate with IT for smooth staff onboarding and manage vendor-related IT issues
Develop annual budgets with senior leadership, ensuring alignment with financial objectives
Enhanced operational efficiency by refining procurement, cutting process time by 30%
Analyzed departmental budgets to slash unnecessary expenses, boosting profitability
Led a major office renovation, enhancing workspace design and employee satisfaction
Facilitated seamless staff IT integration and addressed technical issues promptly
Maintained meticulous invoice records, ensuring accuracy and preventing overpayments
Revamped compliance protocols to exceed industry standards, reducing risk
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Administrative Assistant
Maimonides Medical Center
11.2018 - 11.2021
Supported senior directors by managing payroll, reimbursements, and departmental expenses
Coordinated simulation program schedules, ensuring smooth operation and participant safety
Scheduled and documented meetings, maintaining accurate records for departmental activities
Transitioned financial records to digital, enhancing efficiency and employee engagement
Collected data for HRA reports, securing necessary funding for departmental operations
Fostered team synergy in the Able Unit, driving staff to meet educational objectives through effective supervision
Revamped training protocols to enhance developmental support for adults
Unit Secretary
New York Methodist Hospital
06.2000 - 09.2008
Managed patient records and state documentation, ensuring compliance with regulatory standards
Handled telephone communications, improving patient and family relations with staff
Facilitated computerized registration and discharge processes, enhancing patient tracking efficiency
Maintained accurate state records, contributing to hospital's operational integrity
Streamlined patient registration, reducing wait times by efficiently managing documentation
Enhanced record-keeping accuracy, ensuring compliance with state regulations
Facilitated positive interactions between patients, families, and medical staff
Monitored and reported on state document compliance, aiding in hospital audits
Provided essential support to clinical staff, enhancing workflow and patient care
Orchestrated seamless patient data entry, boosting data retrieval speed
Medical Assistant
Brooklyn Hospital Center
01.1997 - 06.2000
Maintained patient medical records, ensuring accuracy and confidentiality
Administered phlebotomy and EKG tests, improving patient care efficiency
Scheduled appointments and registered patients, enhancing clinic workflow
Managed offsite location at CAMBA Park Slope Women’s Shelter, ensuring smooth operations
Ordered supplies and maintained inventory, reducing shortages and delays
Efficiently managed medication distribution, ensuring timely patient care
Partnered with healthcare teams to optimize patient treatment plans
Analyzed inventory systems to reduce waste and improve supply use
Provided critical support during medical examinations, improving patient experience
Streamlined patient data entry, boosting record accuracy and accessibility
Trained new staff in EKG and phlebotomy techniques, elevating team competency
Education
Bachelor of Arts - Psychology and Children's Studies
Brooklyn College
Brooklyn, New York
05.2008
Skills
Management
Strategic Planning
Budget Planning
Financial Planning
Board Relations
Financial Management
Event Management
Creative Problem Solving
Volunteer Management
Operations Management
Process Improvement
Team Leadership
Payroll
Staff Leadership
Training
Performance Management
Vendor Relations
P&L Management
Cross-Functional Team Leadership
Project Management
Departmental Communications
Microsoft Office Suite
Donor Perfect
Netforum
ADP
Asana
Kronos
Google Suite
SharePoint
One Drive
Troubleshooting and problem resolution
Data-driven decision-making
Organizational improvement
Logistics operations management
Logistics support services
Equipment decommissioning
Business performance management
Cross-functional team leadership
Team building
Resource Allocation
Conflict Resolution
Schedule oversight
Multitasking Abilities
Problem-solving abilities
Reliability
Professionalism
Employee Training
Time management abilities
Adaptability
Talent Acquisition
Risk Management
Profit and Loss Management
Cost Reduction
Vendor Management
Process Optimization
Management Consultation
Collaborate cross-functionally
Communication Skills
Plan projects
Timeline
Senior Manager, Operations and Administration
Alzheimer’s Drug Discovery Foundation
11.2021 - Current
Administrative Assistant
Maimonides Medical Center
11.2018 - 11.2021
Account Executive
Kellen Company
03.2011 - 11.2018
Direct Service Professional II
Young Adult Institute
09.2008 - 03.2011
Unit Secretary
New York Methodist Hospital
06.2000 - 09.2008
Medical Assistant
Brooklyn Hospital Center
01.1997 - 06.2000
Bachelor of Arts - Psychology and Children's Studies
Brooklyn College
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