Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Generic

MARTHA DAVIS

Abilene,TX

Summary

Dynamic Health Information Management Director with a proven track record at Hendrick Medical Center, enhancing data management efficiency and ensuring HIPAA compliance. Skilled in medical coding and fostering effective team collaboration, I successfully implemented process improvements that elevated patient care quality and streamlined operations, driving significant organizational success.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Health Information Management Director

Hendrick Medical Center
08.2022 - 01.2024
  • Supported implementation of electronic health record systems to enhance data management efficiency.
  • Assisted in maintaining compliance with health information regulations and standards.
  • Participated in training sessions to understand best practices in health information management.
  • Collaborated with healthcare teams to streamline patient data processes and improve accuracy.
  • Conducted regular audits of health records to ensure data integrity and confidentiality.
  • Engaged in continuous learning about emerging technologies impacting health information management.
  • Provided administrative support for departmental initiatives, ensuring smooth operational flow.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Participated in committees to discuss electronic health records and methods to improve overall workflows.
  • Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
  • Championed patient privacy and security by establishing stringent policies and procedures for handling sensitive information.
  • Oversee all aspects of medical coding operations for accurate billing practices leading to reduced financial risk.
  • Optimized resource allocation by analyzing departmental needs and reallocating resources accordingly.
  • Collaborated with interdisciplinary teams to optimize workflow processes and enhance overall efficiency.
  • Ensured timely access to accurate health information for healthcare providers by maintaining a well-organized records system.
  • Facilitated seamless communication between various departments, resulting in better coordination of patient care activities.
  • Evaluated vendor solutions, selecting optimal products to meet organizational requirements while minimizing costs.
  • Ensured regulatory compliance with state, federal, and industry standards through meticulous record-keeping practices.
  • Developed comprehensive training programs, ensuring staff proficiency in electronic health record systems.
  • Monitored performance metrics for continuous process improvements within the Health Information Management Department.
  • Reduced operational costs by identifying inefficiencies within the department and implementing strategic improvements.
  • Created an environment conducive to collaboration between HIM professionals, physicians, nurses, administrators which resulted in improved workflow processes.
  • Managed a high-performing team of professionals, fostering professional growth and development opportunities.
  • Enhanced patient care by implementing efficient health information management systems and processes.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Spearheaded and implemented new projects to expand scope of engagement.

Health Information Management Supervisor

Hendrick Medical Center
01.2012 - 08.2022
  • Supervised daily operations of health information management department, ensuring compliance with regulations.
  • Coordinated training sessions for staff on electronic health record systems and data management protocols.
  • Implemented process improvements to enhance accuracy of patient records and streamline workflows.
  • Monitored data entry processes, identifying errors and providing corrective feedback to team members.
  • Maintained confidentiality standards in handling sensitive patient information in accordance with HIPAA regulations.
  • Collaborated with clinical teams to support accurate coding and billing practices for improved revenue cycle management.
  • Collaborated with IT department to implement new electronic health record systems, improving overall data organization and reducing paper waste.
  • Conducted thorough analyses of workflow processes, identifying areas for improvement and implementing changes that led to increased efficiency within the department.
  • Streamlined release-of-information processes for patients while safeguarding their privacy rights according to federal guidelines.
  • Ensured compliance with HIPAA regulations by developing and enforcing strict confidentiality policies for handling sensitive patient information.
  • Led team of health information management professionals to achieve department goals while maintaining a positive work environment.
  • Managed the recruitment, hiring, and onboarding processes for new employees to maintain a high-performing team of health information management professionals.
  • Stayed informed on relevant industry regulations and guidelines by attending conferences, workshops, and webinars, in turn sharing acquired knowledge with staff members.
  • Developed and implemented performance metrics to evaluate staff productivity, identifying areas for improvement and providing constructive feedback.
  • Collaborated with other department supervisors to create interdisciplinary teams focused on improving patient care through shared knowledge and expertise.
  • Coordinated continuing education opportunities for staff members, promoting professional growth and ensuring up-to-date knowledge on industry trends and best practices.
  • Increased department productivity by optimizing scheduling, delegating tasks effectively, and monitoring employee performance.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Participated in committees to discuss electronic health records and methods to improve overall workflows.
  • Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Heatlh Information Technology - Program Chair/Instructor

Texas State Technical College
01.2001 - 08.2007
  • Led strategic initiatives to enhance committee effectiveness and streamline decision-making processes.
  • Developed and implemented policies that improved organizational governance and accountability.
  • Facilitated collaboration among diverse stakeholders to achieve common goals and objectives.
  • Mentored emerging leaders, fostering professional growth and enhancing team dynamics.
  • Analyzed committee performance metrics to identify areas for improvement and drive efficiencies.
  • Coordinated high-level meetings, ensuring alignment on strategic priorities and action plans.
  • Advocated for resource allocation aligned with long-term vision and organizational needs.
  • Oversaw compliance with regulatory requirements, maintaining organizational integrity and transparency.
  • Fostered relationships with stakeholders, promoting collaboration and partnership opportunities.
  • Planned and oversaw meetings in accordance with governing documents.
  • Represented the organization at public events, advocating for its mission and values in the community.
  • Developed long-term strategic plans to guide organizational growth and success.
  • Streamlined decision-making processes for increased efficiency and productivity within the organization.
  • Mentored new board members, providing guidance on roles, responsibilities, and expectations of the position.
  • Championed diversity and inclusion initiatives, leading to more representative and engaged membership base.
  • Supported strategic planning efforts to align with long-term organizational goals.
  • Coordinated logistics for annual conferences, resulting in increased attendance and member satisfaction.
  • Maintained meticulous records of meetings, decisions, and action items to ensure accountability and follow-through.
  • Enhanced visibility and impact within community through targeted public relations initiatives.
  • Conducted thorough reviews of organizational policies to ensure compliance with regulatory standards.
  • Fostered collaboration across departments to streamline project implementation and enhance outcomes.
  • Negotiated with vendors to secure cost-effective services for organizational events, saving resources.
  • Advanced organization's mission by facilitating partnerships with local businesses and community leaders.
  • Fostered culture of inclusivity and open dialogue through regular team-building activities.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Oversaw divisional marketing, advertising and new product development.
  • Devised and presented business plans and forecasts to board of directors.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Represented organization at industry conferences and events.
  • Developed engaging lesson plans to enhance student understanding and retention of complex topics.
  • Implemented innovative teaching strategies to improve learning outcomes across diverse student populations.
  • Conducted assessments to evaluate student progress, providing targeted feedback for continuous improvement.
  • Led curriculum development initiatives, aligning course content with industry standards and educational goals.
  • Collaborated with faculty members to integrate technology into classroom settings, enhancing interactive learning experiences.
  • Evaluated program effectiveness through data analysis, driving enhancements based on student performance metrics.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Promoted classroom safety, collaboration, and best practices.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
  • Increased student participation via engaging lectures and assignments.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Reviewed class and student records to identify improvement opportunities.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
  • Adapted teaching materials and methods during remote learning phases, ensuring continuity of education.
  • Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.
  • Enhanced curriculum development with incorporation of current events and real-world applications.
  • Encouraged student-led initiatives and clubs, promoting leadership skills and extracurricular engagement.
  • Conducted regular assessment tests to monitor student progress and adjust teaching strategies accordingly.
  • Utilized multimedia resources to enrich learning experience and cater to visual and auditory learners.
  • Streamlined grading system to provide timely and constructive feedback, promoting student growth.
  • Advocated for inclusion of mental health education in curriculum, supporting student well-being.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.

Education

Bachelor of Science - Health Information Management

Louisiana Tech University
Ruston, LA
05-1992

Associate of Science - Data Processing Technology

Gulf Coast State College
Panama City, FL

Skills

  • Medical documentation review
  • Strong verbal communication
  • Knowledge of HIPAA regulations
  • Comprehensive patient records
  • Coaching and guidance
  • Effective team cohesion
  • Effective operational strategy development
  • Quality control initiatives
  • Proficient in verbal and written communication
  • Talent acquisition and assessment
  • Information oversight
  • Health data management
  • Trained in SHIM/OnBase, Allscripts, 3M Softmed, IDX, Mmodel
  • Medical billing and coding
  • Daily facility operations
  • Corporate liaison
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Employee supervision
  • Task prioritization
  • Self motivation
  • Medical terminology
  • Interpersonal skills
  • Conflict resolution
  • Operations management
  • Goal setting
  • Professionalism
  • Problem identification
  • Staff management
  • Schedule management
  • Employee performance evaluations
  • Employee work scheduling
  • Time management abilities
  • Project management
  • Records management
  • Organizational goal development

Accomplishments

  • Supervised team of 63 staff members.

Affiliations

  • AHIMA
  • TXHIMA

Certification

  • Registered Health Information Administrator (RHIA) - 30 + yrs

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Baking
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Reading
  • Documenting and sharing travel experiences
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • I enjoy cooking for friends and family gatherings
  • Fashion and Style
  • Volunteering at community kitchens and food-related charities

Timeline

Health Information Management Director

Hendrick Medical Center
08.2022 - 01.2024

Health Information Management Supervisor

Hendrick Medical Center
01.2012 - 08.2022

Heatlh Information Technology - Program Chair/Instructor

Texas State Technical College
01.2001 - 08.2007

Bachelor of Science - Health Information Management

Louisiana Tech University

Associate of Science - Data Processing Technology

Gulf Coast State College

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